Senior Associate, Content Marketing, Americas

About Airwallex

Is this the role you are looking for If so read on for more details, and make sure to apply today.

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We strive to communicate the value of our financial solutions, attract new customers, and foster stronger relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.

What you’ll do

As our Senior Associate, Content Marketing in AMER, you’ll help scale content production and experiment with new ways to reach and engage our audience across the US and Canada. You’ll support a wide range of initiatives – from sales enablement and case studies to thought leadership articles and landing pages – while helping to pilot new programs like generative AI SEO tools, newsletter promotions, and webinars. You’ll collaborate across teams, help manage content workflows and reporting, and play a key role in growing Airwallex’s brand and performance in the region. The ideal candidate will be a strong writer and editor, with proven project management skills and a sharp understanding of how to create impactful content in a fast-moving fintech environment.

This role is based in San Francisco.

Responsibilities :

Ideate, draft, edit, and localize a wide range of content – including blogs, landing pages, one-pagers, and white papers – tailored to the US and Canada.

Keep content efforts on track by managing the editorial calendar, tracking deadlines, and updating reporting dashboards.

Help pilot new content programs like generative AI SEO tools, newsletter promotions, and formats like video.

Write promotional copy for paid ads, email campaigns, and sponsored content placements.

Support content quality and delivery by managing review cycles, coordinating with agencies, and ensuring smooth execution across teams.

Who you are

We\'re seeking individuals who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications :

3 years experience in content marketing, PR, communications or copywriting.

Experience working with CMS platforms such as Contentful, WordPress or similar.

Experience with utilizing SEO tools such as SEMrush, SurferSEO, SE Ranking, or similar.

Exceptional writing and editing skills, with a sharp eye for clarity, tone, and accuracy.

You embrace generative AI tools to accelerate content creation, but know how to edit for quality, accuracy, and brand voice.

Comfort with managing multiple deadlines and juggling competing priorities in a fast-paced environment.

Experience in ambiguous work environments where you’ve had to quickly learn new technology.

Preferred qualifications :

Experience in fintech or B2B SaaS.

Familiarity with Salesforce and GA4 for tracking content performance and supporting campaign reporting.

Understanding of fintech trends and players in the Canadian market.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms / recruiters. Airwallex will not pay any fees to search firms / recruiters if a candidate is submitted by a search firm / recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms / recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.

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