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Supervisor (Area Supervisor) (Restaurant Supervisor) (Operation Supervisor )
Supervisor (Area Supervisor) (Restaurant Supervisor) (Operation Supervisor )Phenom People • Durham, NC, US
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Supervisor (Area Supervisor) (Restaurant Supervisor) (Operation Supervisor )

Supervisor (Area Supervisor) (Restaurant Supervisor) (Operation Supervisor )

Phenom People • Durham, NC, US
2 days ago
Job type
  • Full-time
Job description

Area Supervisor

Seeking Area Supervisors to provide leadership, coaching, direction, develop people and improve restaurant operations to maximize the long-term sales and profit of each restaurant. Consistently demonstrates McDonald's values and leadership behaviors to build positive business relationships with customers including the Restaurant Leadership Team and Crew. Applicant will be responsible for coaching the overall operational activities of multiple restaurants. Must be able to work various shifts each day of the week. Area Supervisor will work with the General Managers to achieve operational results. This is a full-time position. You will be expected to travel regularly to assigned restaurants to support your management teams.

Strong verbal and written skills are necessary to communicate with all levels of our organization. McDonald's food service experience preferred.

We offer a long list of great benefits like :

  • Matching 401k Plan Available
  • Car Allowance
  • Free Meals (During work time)
  • 30% Off meals on your days off or after work
  • Competitive Pay
  • Bonus Program
  • Health Insurance Benefits (Medical, Dental, Vision)
  • STD, LTD and Life Insurance
  • Paid Vacation Time
  • Tuition Assistance Program-up to $3000.00 for College students

High School Diploma

  • English Language Classes
  • World Class Training
  • Retail and Service discounts and local discounts through McDPerks
  • Rewards and Recognition
  • Flexible Schedules
  • Free Uniforms
  • Career Development & Advancement
  • Responsibilities :

    Ensure the restaurant managers upholds the standards of Quality, Service and Cleanliness. Ensure the restaurants meet or exceed standards

    Requirements :

  • Friendly and outgoing
  • Comfortable being on your feet for an entire shift
  • 2 years McDonald's restaurant management experience preferred
  • Reliable transportation
  • Passion for learning new things
  • McDonalds and its independent franchisees believe a job is about seizing an opportunity to learn. As a Supervisor, you will be responsible for overseeing and developing 4-6 restaurants and their General Managers, optimizing customer satisfaction, sales, and profit.

    As a Supervisor, you may be responsible for :

  • Working with the GM and staff to ensure Optimum Sales and Profitability
  • Coach each Restaurant Management Team, helping to achieve the highest levels of Quality, Service, and Cleanliness by ensuring all managers are knowledgeable in the principles of shift management
  • Interview, hire, and retain restaurant management, while assisting the GM to develop successful managers
  • Work shoulder-to-shoulder with GMs, adhering to all McDonalds people practices, maintaining crew staffing levels, reducing turnover, all while working together to create a fun atmosphere in restaurants
  • Analyze sales trends, identify sales patterns and opportunities for sales growth. Implement programs to capitalize on additional sales opportunities through promotional or operational programs
  • Conduct performance reviews with GMs every six months, assuring the GM does the same for managers and crew members
  • Complete monthly cash and security audits. Use necessary corrective action where policies are not being followed, ensuring safety and security of restaurant personnel and assets
  • Assist introducing new products, procedures, and equipment, while implementing the basic programs and systems of our business
  • Complete operations review on restaurants on all day parts once per month
  • Meet the annual, quarterly and monthly profit objectives as established by the Owner Operators
  • All management schedules received by the Owner Operator no later than the 20th day of each month for the next month, the schedules must include a plan of all activities of each restaurant for example truck deliveries, order completion, training, meetings, and scheduling
  • Food & Labor costs submitted to the Owner Operator every Monday morning
  • Maintain Health Department Standard
  • Attend managers meetings in all patch restaurants
  • Prepare assigned restaurants for visits from Owner / Operator, Training Manager and McDonalds Corporation
  • Reid McDonald's Organization owns and operates 8 McDonald's Locations throughout Raleigh, Youngsville and Durham. Our focus as a company is to enhance the customer experience by providing excellent service with golden standard quality product while making our guests feel welcomed, valued, and appreciated.

    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's Corporation or McDonald's USA, LLC. This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. McDonald's Corporation or McDonald's USA, LLC will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and / or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees.

    If you are hired for this job posting, the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, will be your employer.

    This job posting contains some general information about what it is like to work in a McDonald's restaurant, but is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

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    Operation Supervisor • Durham, NC, US

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