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T-Mobile Authorized Retailer Sales Associate
T-Mobile Authorized Retailer Sales AssociateGP Mobile • Branford, CT, US
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T-Mobile Authorized Retailer Sales Associate

T-Mobile Authorized Retailer Sales Associate

GP Mobile • Branford, CT, US
23 hours ago
Job type
  • Full-time
  • Part-time
Job description

Join to apply for the T-Mobile Authorized Retailer Sales Associate role at GP Mobile

Benefits : Commission, 401(k), bonus based on performance, competitive salary, dental insurance, donation matching, employee discounts, flexible schedule, free uniforms, health insurance, opportunity for advancement, paid time off, training & development, wellness resources, vision insurance.

Chase at Luna Wireless, an Authorized T-Mobile Retailer!

Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US. Seeking candidates with hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be. We have FT and PT positions available. Se prefieren bilingue s de español, pero no se requieren.

Why Join Our Team? Career growth, connected culture. Be unstoppable with us. Be part of a learning environment where new associates build skills and proficiency. You will be required to successfully complete new employee training.

Job Overview

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They immerse themselves in significant connections with customers, build new and deepen existing relationships, and educate, demonstrate and recommend device and service solutions. This role is a learning role; new associates work with their team and proactively build skills. You will complete new employee training.

Job Responsibilities

  • Builds proficiency related to serving and selling to customers, providing a world-class customer experience and building loyalty by :
  • Helping customers resume their shopping journey (online, Customer Care, or in-store).
  • Exploring individual needs and providing hands-on demonstrations of technology in-store.
  • Side-by-side selling to find personalized solutions beyond device and service plans.
  • Approaching service and sales needs with composure, integrity, and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to demonstrate :

  • How coverage stacks up in the customer's neighborhood for fast LTE network access.
  • Why T-Mobile plans and services let customers live unlimited, stay connected, and go further.
  • Completes training on in-store experience, new skills, processes, and knowledge of systems.
  • Maximizes shift time, continually learning about wireless innovations.

    • Establishes relationships with T-Mobile employees across channels to :

  • Own the customer experience and resolve issues for a seamless environment.
  • Identify and hand off small business leads.
  • Support team initiatives and foster an inclusive environment.

    • The experience you'll bring :

  • Passionate customer advocate with the desire to connect authentically and have fun doing it.
  • Competitive drive and ability to succeed in a fast-paced sales environment.
  • Willingness to learn from peers and store leaders while serving customers and resolving issues.
  • Ability to balance customer needs and performance goals.
  • 6 months of customer service and / or sales experience; retail environment preferred.

    • Compensation and Benefits

  • Competitive base pay plus commission (starting at $15 / hour)
  • Benefits for part-time and full-time associates
  • Medical, dental and vision benefits
  • 401K Plan
  • Generous paid time-off programs
  • Phone service discounts
  • Growth potential for your career

    • Requirements

  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • Bilingual candidates encouraged to apply

    • We encourage you to apply today. Luna Wireless does not have a corporate ladder; it's a jungle gym of possibilities. We are an equal opportunity employer and welcome everyone to our team, including people of color, veterans, military spouses, individuals with disabilities, LGBTQ+ individuals, and parents.

    Seniority level : Entry level

    Employment type : Full-time

    Job function : Sales and Business Development

    Industries : Wireless Services

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