Manager, IT Service

AcariaHealth Application And Data Support Operations Manager

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

• This role is primarily remote with periodic onsite work in Orlando office for collaboration, planning or support activities

Position Purpose : Provides leadership and direction in planning, developing, and maintaining AcariaHealth's application and data support operations. Oversees the management of incident, problem, and service request processes within ServiceNow to ensure timely resolution, transparency, and communication with business stakeholders. Partners closely with product, development, and operations teams to maintain stability, improve efficiency, and align with enterprise ITSM standards and Centene's strategic objectives

Education / Experience : Requires a Bachelor's degree and 5+ years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills :

Soft Skills :

License / Certification : ITIL Foundations v3 preferred

Pay Range : $100,900.00 - $186,800.00 per year

Centene offers a comprehensive benefits package including : competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act