Dispatcher / Clerk

Dispatcher / Clerk

The City of Oxford is seeking applicants for the full-time position of Dispatcher / Clerk in the Police Department. This is a Classified position and applicants will be required to take a written exam on the National Testing Network website.

Dispatcher / Clerks are responsible for dispatching calls for animal control, parking control and the City's Service Department. Receive a variety of police related requests and must have decision-making skills to determine how those requests should be routed. Clerical position responsible for entering parking receipt data and word processing of reports and forms, and entering and maintaining records. Receives parking violation fines and reconciles daily cash receipts. Position requires learning and establishing competency with various parking and law enforcement software programs. Proficient multi-tasking is required. Position involves handling requests, sometimes simultaneously, by phone, in person, by radio, and by other city employees. Effective communication skills, both verbal and written, are also required. Position works varying shifts, holidays, and weekends. 40 hours per week, 8-hour shifts, and occasional overtime.

Must possess a high school diploma or equivalent; 6 months of related experience preferred (not required); or any combination of education, training, and work experience which provides the required skill sets to perform the essential functions of the job. Candidates must be able to pass a psychological evaluation, background investigation, polygraph examination, and pre-employment physical.

Applicants must successfully complete the National Testing Network's (NTN) Frontline National Exam (minimum weighted score of 70%), which will be used as the initial step to establish an eligibility list.

Additional credit for education, military service, or City of Oxford service credit will be applied to the scores in accordance with Rule V of the Classified Service Procedures and Personnel Appeals Board Rules and Regulations. Proof of additional credit must be submitted to the Human Resources Manager at HR@cityofoxford.org within ten (10) business days of completing the employment application.

To schedule a test, go to www.nationaltestingnetwork.com, select Emergency Communications Jobs, and sign-up for the City of Oxford Police Department. All applicants who take the test will be notified of their individual results.

Applicants who pass the test will then have an additional credit added to their test score and be placed on an eligibility list. Candidates who are in the top 5 (at a minimum) of the eligibility list will be interviewed and begin the background process. Additional interviews may be required. As candidates are excluded from the eligibility list, the next viable candidates may be interviewed. Candidates are removed from the eligibility list after being on the list for one year.

A recommendation for hire will be made from the top 5 viable candidates on the eligibility list. Once a conditional offer of employment is made, candidates will continue in the background process, to include a polygraph examination, psychological exam, and medical exam.

Before you apply, while we are very glad that you are interested in employment with the Oxford Police Division, we think it is vitally important at the onset of this process to communicate to you the significance of our organizational values and how they play a role in hiring new employees. The screening process is multi-faceted and will, by necessity, probe into your life experiences to make sure they align with our requirements. Your integrity and honesty (two of our key values) will be evaluated, and it starts with this letter. There are some life experiences that will automatically disqualify you from employment with the Oxford Police Division. The purpose of this letter is to provide an overview of these disqualifiers so that you can make an informed decision on whether to apply or to seek other employment. In addition, we want to give you a little insight into our organization; and one of the best ways to do that is to share our mission, vision and value statements at the end of this letter.

Disqualifiers : Arrest and conviction of a felony. Arrest and conviction of a misdemeanor involving moral turpitude (e.g., theft). Arrest and conviction for domestic violence. Undetected crimes If you have perpetrated or been a party to a criminal act which has been undetected by any law enforcement agency that in the State of Ohio would be a felony offense, a misdemeanor involving moral turpitude, or domestic violence, and that undetected crime is not revealed during the interview process but instead is disclosed as part of the polygraph examination, the Oxford Division of Police will not consider you for employment. Not having a valid operator's license. Driving record with multiple offenses, an element of which is carelessness or disregard for other motorists / pedestrians. Arrest and conviction for OVI (Operating Vehicle under the Influence) more than one time. Arrest and conviction for OVI within the past five (5) years. If the OVI conviction occurred while a juvenile (

The Division of Police shall endeavor to promote a personalized, proactive partnership between the police and the Oxford community to reduce fear and incidence of crime, and to solve contemporary problems with the goal of improving the quality of life for all. Based on earned trust and confidence, coupled with the highest standards of professionalism and accountability, we envision a police division that totally embraces its values and is committed to working in partnership with our citizens to continually improve the quality of life in Oxford. As members of the Oxford Police Division, we value : integrity and honesty, dignity and respect of all human beings, loyalty and dedication to our community, our department and our profession, constitutional rights and well being of all persons, uncompromising commitment to our oath of office, and the ideas and opinions of our citizens, recognizing that their partnership is essential to the accomplishment of our mission.