The Cohere Beauty Customer Success Manager (CSM) supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional teams to deliver projects from concept through commercialization. This role manages timelines and coordinates internal stakeholders and customer communication for beauty and personal care programs.
The CSM plays a key role in keeping projects on track, ensuring accurate documentation, and proactively identifying risks, while developing strong project management and customer-facing skills.
This is an Omaha, Nebraska-based role.
Responsibilities
Customer Experience & Relationship Support
Project Coordination & Support
Cross-Functional Coordination
Retail & Launch Readiness Support
Forecasting & Planning Support
Performance & Reporting
Perform other duties as assigned
Minimum Education & Experience
Knowledge, Skills & Abilities
Travel & Working Conditions
#OMA1
Customer Success Manager • Omaha, NE, US
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