Sr. Director, GTM Transformation

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will be part of the Global GTM Transformation & M&A team at ServiceNow, which drives GTM strategy, operational rigor, and data-informed decision-making across our global Sales, Customer Success, Marketing, and Partner ecosystem. As ServiceNow continues to scale organically and through acquisitions, we are seeking a Senior Director, Global GTM Transformation & M&A Integration to lead high-impact, enterprise-wide transformation initiatives that accelerate growth, improve margins, and ensure seamless integration of acquired businesses into ServiceNow’s go-to-market model.

What you get to do in this role :

• This role blends strategic leadership with hands-on execution and serves as a trusted partner to executive leadership across Sales, Marketing, Customer Success, Product, Finance, and Corporate Development. The Senior Director will shape how AI, data, and operating model design redefine how sellers work, how customers engage with ServiceNow, and how newly acquired SaaS businesses are integrated and scaled globally.

GTM Strategy :

GTM Operational Execution :

Qualifications

To be successful in this role you have :

FD21

For positions in this location, we offer a base pay of $236,600 - $425,900, plus equity (when applicable), variable / incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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