Product Designer, Vice President - Native Mobile

Shape the future of the JPMC employee experience as a product designer, driving impact through our internal native app channel.

As a Product Designer and Vice President in Employee Experience (EX) at JPMC, you will play a crucial role in transforming the global employee experience through our internal mobile channel. Your extensive experience as a senior individual contributor will be key in creating and delivering exceptional design work that aligns with employee needs and business requirements, while also enhancing the overall maturity of the Product Design practice across our design organization. Your ability to influence and develop Product Design strategy is essential in driving towards optimal outcomes. You will achieve this by demonstrating excellent collaboration across various disciplines, including Product, Engineering, Accessibility, and Research, while maintaining a growth mindset and being a team player.

Job responsibilities

Develop and execute design / research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas

Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.

You will devise Product Design strategies that help us get from your long-term Design vision to what we might be able to deliver today whilst navigating complex tech stacks

You will champion consistency and a masterful degree of UI / Visual Design craft across our mobile team ensuring the quality of theirs and your own delivery pushes our collective standards higher

Bring mobile design thinking and service thinking frameworks to all touchpoints across the employee experience

Contribute, champion, and help create standards and patterns that will feature in our (Employee Experience Design System using your wealth of experience and knowledge of leading industry standard design systems

Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion

Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions

Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in user experience design or similar roles

A proven track record of creating exceptional, world-class digital experiences (through low and high-fidelity design work) that have helped drive success of your business forward and improve the overall maturity of the design practice around you

Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions

iOS and Android design experience required and advanced understanding of their guidelines, patterns and frameworks, so you can communicate with engineers to ensure designs are properly implemented

Have a well-trained eye for great visual design execution. You care about getting things right - one pixel off is a big deal to you and the rest of the team.

You have led and / or contributed to the creation and maintenance of leading design systems

You are able to create design strategies that help our teams get from long term visions to improvements we can make to the employee experience today (think now, next, later)

Are fantastic at communicating your thinking and design decisions - you're able to get people along on the journey with you

You are highly proficient in Figma and other Design tools. You use this experience to raise the bar of how the wider team uses these tools going forward

Preferred qualifications, capabilities, and skills

Bachelor's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience

iOS and Android design experience required and intermediate to advanced understanding of their guidelines, patterns and frameworks, so you can communicate with engineers to ensure designs are properly implemented

Highly proficient in Figma

Able to show how your understanding of technical constraints and opportunities informed design solutions; Familiar with HTML, CSS, and JavaScript, frameworks such as React, and mobile UI standards

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