Quality Assurance Manager

About this Position

At

Henkel, you’ll be part of an organization that’s shaping the future through

innovation, sustainability and collaboration. With our trusted brands like

Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge

technologies, you’ll have countless opportunities to explore new paths and

grow.

This

position is with our Adhesive Technologies business unit – where we empower our

people to transform industries and provide our customers with a competitive

advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career and

make an impact at Henkel.

What you´ll do

Develop and implement quality plans and processes to support the overall quality strategy of Henkel customers.

Ensure that customer requirements are met and customer satisfaction is continuously improved.

• Drive initiatives to reduce customer complaints and manage response plans when quality components do not meet expectations.
• Provide training to ensure adherence to customer quality processes and tools throughout the organization.

Oversee customer quality processes including scorecards, specifications, complaints, portals, questionnaires and contracts.

Coordinate responses to customer requests with key internal contacts as needed.

Supports certification audit preparation, internal and external quality audits, and executes customer specific requirements.

Account Manager.

Drive the proper utilization of the global customer requirements and customer satisfaction database.

What makes you a good fit

incident investigation

root-cause-analysis

quality international standard

HACCP

quality core tools

continuous improvement

8D

FMEA

Some benefits of joining Henkel

Health Insurance : affordable

plans for medical, dental, vision and wellbeing starting on day 1

Work-Life Balance :

Paid time off including sick, vacation, holiday and volunteer time, flexible

& hybrid work policies (depending on role), and vacation buy / sell

program

Financial : 401k

matching, employee share plan with voluntary investment and Henkel matching

shares, annual performance bonus, service awards and student loan

reimbursement

Family Support :

12-week gender neutral parental leave (up to 20 weeks for parents giving

birth), fertility support, adoption & surrogacy reimbursement, discounted

child and elderly care, and scholarships

Career Growth : diverse

national and international growth opportunities, access to thousands of skills

development courses, and tuition reimbursement

The salary for this role is $125000.00 - $150000.00. This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range and this range.  This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.