Medical Assistant

Job Description

Job Description

\uD83D\uDC4B Meet knownwell, weight-inclusive healthcare for all . Join a dynamic company that is changing the way care is delivered for patients with obesity. knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling and health coaching services for anyone of any size. Our hybrid model allows for both in-clinic and virtual care to bring support to patients where and when they need it. To learn more about our recent Series B funding, led by Andreessen Horowitz and CVS Ventures, please check out this article.

As a Medical Assistant at knownwell, you will play a key role in delivering patient-centered care by managing clinical tasks and supporting the broader healthcare team. You’ll be responsible for assisting with procedures, managing patient flow, and ensuring patient records are up to date, all while providing compassionate, high-quality care. This is an exciting opportunity to be part of a collaborative environment and contribute to improving the health and well-being of patients in both primary care and obesity management settings.

Schedule : This role requires availability for a rotating weekday shift based on business needs, scheduled Monday through Friday between the hours of 7 : 30 AM and 5 : 30 PM ET

EMR : Athena

Location : Primarily Woburn, MA but may include travel to a different greater Boston clinic based on staffing or business needs.

Responsibilities :

• Manage patient flow : Facilitate transitions between reception, exam rooms, and check-out, ensuring seamless care.
• Assist with clinical tasks : Take vitals, gather patient history, triage, and assist with clinical procedures.
• Support patient follow-up : Ensure records are updated, review test results with providers, and communicate with patients as needed.
• Coordinate care : Manage patient medication prior authorizations, and assist with outgoing referrals and scheduling.
• Perform administrative tasks : Support scheduling, patient check-in / out, insurance verification, and other administrative needs when needed.
• Collaborate with the care team : Work closely with both clinical and front-desk staff to maintain smooth operations.
• Maintain exam rooms : Ensure supplies are stocked, and rooms are ready for patient care.
• Provide compassionate care : Adhere to knownwell’s mission of providing inclusive, non-judgmental care to all patients, regardless of size, background, or health status.
• Virtual care : May support virtual patient care needs as part of our hybrid care model, including remote check-in and clinician support when needed.

Requirements :

We offer a comprehensive benefits package (Medical, Dental, Vision, 401k match, PTO), competitive salary and the opportunity to be part of a purpose-driven organization that is dedicated to making a positive impact on the lives of patients. If you are an ambitious and experienced clinician who is passionate about transforming healthcare and creating meaningful change, we invite you to apply and join our dynamic team.  Please send us a note at hiring@knownwell.health.

knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  Based on current size of the clinic and HIPAA regulation, providers cannot receive care in clinic and provider’s household members cannot receive primary care in the clinic.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.