Client Success Manager (Central, Mountain, or Pacific US Time Zone)

About ClearGov

Our mission is to create easy-to-use software to help local governments plan budget and report better. ClearGov is a rapidly growing venture-funded SaaS company that offers a complete planning budgeting and financial reporting suite that enables local governments to plan build and present their financials more efficiently and effectively. Were a mission-driven company that envisions a world where modern software enables every local government to best serve and improve its community.

Our software is utilized nationwide by more than a thousand towns cities school districts and other local agencies who are part of the ClearGov community and were adding more every day. Weve been named to the GovTech 100 for eight years running and were on BostInnos 50 On Fire list as well. ClearGov also earned a place on the Inc. 5000 list of Americas Fastest Growing Companies for five consecutive years : and 2025.

The ClearGov team is a tight-knit group of talented folks who are passionate about our mission and committed to building a positive productive company culture. We believe in a work-hard / play-hard environment and every day we strive to get better at our work all while being considerate trustworthy and transparent in everything we do.

Core Values

• Be Clear : We strive to be open in all that we do because we believe that transparency is the foundation upon which all meaningful relationships are built.
• Be Trustworthy : We always act with integrity and keep our word because we believe that honest people are authentic consistent and dependable and that those traits form the cornerstone for success and well-being.
• Be Considerate : We are mindful about the impact that our comments and actions will have on others because we want to build a compassionate inclusive environment that nurtures all individuals and communities.
• Be Positive : We believe that the first step in getting something done is believing that it can be done because we know that positive energy brings enthusiasm excitement and empowerment to the team.
• Be Better : We constantly ask ourselves How can we do this better because we know that our families colleagues investors and customers depend on the results we deliver every day.
• Be Fierce : We seek to have bold conversations that interrogate reality and provoke learning to help us tackle our toughest challenges and enrich relationships.
• Be Fun : We value the lighter side of life because we believe that balance laughter and enjoying every moment fuel the soul.

About the Opportunity

Were looking for a Client Success Manager (CSM) with a passion for learning a kind heart a positive attitude and a great sense of humor to join our growing team. The CSM will be charged with actively supporting the needs and requests of ClearGovs civic and school district clients.

The Client Success Manager will take ownership of ensuring that clients are maximizing the value theyre realizing from ClearGov as well as driving renewals of annual subscriptions. The CSM will be a key player on an incredible team as we execute our mission to help local governments take the next step from good to great.

Key Responsibilities :

Critical Skills / Experience :

The Ideal ClearGov Candidate :

Why Join Us :

Compensation :

Benefits :

How to Apply :

#LI-ER1

#LI-Remote

ClearGov is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation gender identity and expressions national origin disability genetic information pregnancy veteran status age or any other protected characteristic as outlined by federal state or local laws.

This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. ClearGov makes hiring decisions based solely on qualifications merit and business needs at the time.

At ClearGov we believe in the value of diversity and we know that diverse perspectives will help us build a stronger team to accomplish our shared mission to help local governments work better.

Required Experience :

Manager

Key Skills

Employee Evaluation,Industrial Engineering,Retail Sales,Cleaning Experience,Business Management,OSHA,Medical Imaging,Process Engineering,Supervising Experience,Project Implementation,Retail Management,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 65000 - 80000