Senior Accounts Receivable Specialist

QTS Data Centers is seeking a Senior Accounts Receivable Specialist to work from our Overland Park, KS Headquarters location. Quality Technology Services (QTS) is a leading provider of data center solutions across a diverse footprint spanning more than 9 million square feet of QTS Mega Data Centers throughout North America and Europe.

QTS is a Blackstone REIT Portfolio company.

The Senior Accounts Receivable Specialist maintains a dynamic skill set tempered by the ability to create and maintain sound customer relationships while also possessing the ability to create a sense of urgency of payment on past due accounts. The Specialist will have knowledge of the Workday application to ensure all customer accounts are timely and current in their payment responsibilities and on schedule. Upon receiving payment, the Accounts Receivable Specialist is also responsible for posting cash receipts and applying credit memos to accounts while also maintaining accurate audit records for month end and closing deadlines. The ideal candidate will have an eye for detail, the ability to create urgency and build relationships with QTS’ new and existing customer base.

ESSENTIAL DUTIES AND RESPONSIBILITIES, other duties may be assigned.

Contact customers on past due accounts with continued follow up to resolution

Apply cash receipts and posting of bank deposits to the GL

Provide excellent customer service at all times with a high degree of professionalism

Secure bank backup for data entry into the system for validation purposes

Work closely with other departments such as sales and billing to resolve customer disputes or issues

Control accounts by applying stop gate tactics for accounts that are overdue (e.g. denying data center access)

Ability to navigate customer portals and purchase order management

Ability to apply analytical skills when handling specific accounts related to derogatory D&B rating, poor payment history, disputes and other related situations

Assists Manager with month-end close reconciliations, reports and analysis

Assists Manager as needed with researching, developing, writing, and updating policies, procedures, methods, guidelines or other specials projects

May assist with on the job training to new staff and assist new staff with understanding job responsibilities.

BASIC QUALIFICATIONS

Associate’s Degree or High School Diploma

Four or more years of Accounts Receivable / Collections experience

Proficient in mathematical and computation skills

PREFERRED QUALIFICATIONS

Six or more years of recent AR experience

Strong analytical, organizational, and problem solving skills

Team player and have ability to work independently

Excellent written and verbal communication skills, including ability to interact effectively with all levels throughout the organization

Experience working in a fast-paced environment

Experience working in a growing, publically-held organization

Knowledge of PCI compliance guidelines

Strong Microsoft Office skills

Workday experience

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes : medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here :

The pay transparency policy is available here :

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.