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On-Demand : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style[...]

On-Demand : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style[...]

TargetPoway, CA, US
2 days ago
Job type
  • Part-time
Job description

Overview

On-Demand : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0296)

Starting Hourly Rate / Salario por Hora Inicial : $19.00 USD per hour.

About Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

About On-Demand

You can work as much or as little as you like as an On-Demand Team Member (TM). Your schedule may vary depending on shift availability and store needs. This role is ideal for those seeking a personalized work schedule. On-Demand TMs are not included on the posted weekly schedule but can create their own schedule by picking up shifts posted by leaders or other team members via the myTime mobile scheduling app. Reliability and prompt attendance are necessary. Active engagement by picking up shifts at least once every 4 weeks (minimum four hours) is required. If you do not respond to our contact attempts or do not work at least one shift within 5 months, employment may be terminated. After being offered a position, you will attend Target Welcome orientation and commit to a short-term training schedule. The myTime app is used to pick shifts after training.

About Service & Engagement

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Knowledgeable about in-store and digital services that drive adoption and loyalty. Deliver fast, easy service at checklanes, guest services, gift registry, pick-up and drive up while maintaining quality.

What We Look For

  • You enjoy helping guests and collaborating with teammates.
  • You thrive in a fast-moving, active role with teamwork, flexibility, and problem solving.
  • You are open to a flexible schedule (including nights, weekends, holidays and peak times).

Qualifications & Skills

  • Effective communication, positive language, and attentiveness to guest needs
  • Ability to stay focused in a fast-paced environment and multitask
  • Welcoming attitude toward guests and team members
  • Attention to detail and multi-tasking
  • Willingness to educate guests about products and services
  • Ability to use handheld scanners and other technology; work independently and as part of a team

    • Role Responsibilities

  • Deliver service that prioritizes the guest experience and follow the service standard
  • Greet guests and assist with tasks to create a welcoming environment
  • Assist guests with needs and resolve concerns
  • Be knowledgeable about tools, products, and services to resolve guest issues
  • Thank guests and acknowledge their visit
  • Scan and bag items efficiently and in compliance with safety standards
  • Minimize guest wait time while maintaining accuracy
  • Inform guests about current brand launches and events
  • Promote Target Loyalty programs and assist with enrollment; be familiar with fulfillment services
  • Explain Target App features and Wallet usage
  • Handle returns following policies; escalate to leadership as needed
  • De-escalate situations and recover guest experience per policies
  • Provide easy and accurate service for Order Pick Up, Drive Up, and Registry guests
  • Maintain a clean, organized work area and stock supplies during store hours
  • Maintain safety, ethics, and compliance; report hazards
  • Support guest services such as order pick up, Drive-Up orders and returns; ensure compliance with applicable laws
  • Support cash office processes as needed
  • Other duties based on business needs

    • Other Details

  • Benefits : Find more information at https : / / corporate.target.com / careers / benefits
  • Target will consider applicants with criminal histories in line with local ordinances
  • ADA accommodations available : candidate.accommodations@HRHelp.Target.com
  • Applications are accepted on an ongoing basis with no deadline

    • Employment Type

    Part-time

    Seniority level

    Entry level

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