Credit Administrator Location: Fort Wayne, IN
Level: Salaried Division/Department: Finance/Credit Reports to: Manager-Retail Finance Travel: Minimal
About the Role:
The Credit Administrator is responsible for credit decision making and collection of past due domestic accounts according to established credit policies and procedures. Responsibilities include:
Manage past due accounts according to established credit policies and procedures with a primary goal of minimizing bad debt expense
Maintain regular communication both verbal and written with past due accounts to firmly establish payment plans and expectations. Make a decision when appropriate to place accounts on credit hold
Review credit limits for increase or decrease depending on circumstances
Request member financial statements for annual review purposes and/or credit limit inquiries. Perform financial statement credit analysis.
Assist A/R and members with billing inquiries and discrepancies and perform necessary research
In conjunction with Sales determine accounts that should be suspended and the membership terminated for credit purposes
Prepare delinquent account reports each statement period
Education and Experience:
Associates degree in Accounting or Finance or equivalent experience
Prior collection experience preferably with commercial accounts
Excellent knowledge and skills of Microsoft Excel
Skills and Abilities:
Effective verbal and written communication skills
A basic understanding of credit and lending
Negotiation and conflict resolution skills
Detail oriented and good organizational skills
Strong customer service skills
Works well with others on all levels
Self motivated and able to work with minimal supervision
Fundamental understanding of financial statements
Makes sound decisions
About Do it Best Group Headquartered in Fort Wayne, IN, the Do it Best Group is the world's largest hardware, lumber, and building materials buying cooperative in the home improvement industry. With nearly $6 billion in annual sales, we support thousands of independently-owned locations across the United States and in more than 60 countries worldwide. Partners in the company have the flexibility to operate under the Do it Best, True Value, or their own local store identities, offering a diverse range of branding options to best serve their communities. Our Philosophy: Serving others as we would like to be served Our Mission: Making the best even better Our Goal: Helping members grow and achieve their dreams
Please note that for this role, relocation assistance is not available. Candidates should be willing and able to work in Fort Wayne, IN without the need for relocation support. We encourage local candidates or those already planning to move to the area to apply.
Credit Administrator • Fort Wayne, IN, United States
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