Sales Appointment Setters / BDC Reps
Do you enjoy helping people? Self-motivated? Love providing outstanding customer service? If this sounds like you, we want you on our team!
Our high-volume, award-winning Fred Anderson Toyota of Raleigh location is looking for sales appointment setters / BDC reps. Why work with us?
- 5-day work weeks
- Flexible Saturday shifts
- No prior automotive experience needed - Training is provided
- Competitive pay plans with base + bonus with high earning potentials at our high-volume Toyota dealership!
Our sales appointment schedulers / BDC reps are the initial contact for Internet sales leads. The main objective is to assist guests with product information questions and set them up with an appointment to meet with a sales professional.
What we offer :
A culture of caring, belonging, and respect for everyoneManagers that people want to work withCareer growth and advancementLeadership development, innovative training, and learning systemsCompetitive compensation plans401k retirement plans with company matchComprehensive health benefits packages, including telehealth and behavioral health servicesIndustry-leading maternity and paternity leavePaid employee referral programRecognition and bonus programsPaid time off, bereavement, and vacation benefitsEmployee discounts on parts, service, vehicle purchases, and local entertainmentResponsibilities :
Answer customer calls and establish follow-up with sales appointmentsRespond quickly to internet, phone, and live chat inquiries using email, scripts, and templatesContinuous follow-up with interested leads for 90 days, as well as following up with leads that are not ready to make an appointment or no-showsProvide customers with product information and direct them to appropriate dealership resourcesParticipate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership managementUtilize the CRM tracking system dailyWalking the lot to stay up to date on inventoryAssisting with getting vehicles fueled up and over to our detail departmentsQualifications :
Prior customer service experienceExcellent teamwork skillsPositive and hardworking demeanorStrong computer skills with the ability to use computer softwareEagerness to improve and collaborative attitudeTime management skillsStrong listening skills with the ability to build rapport with othersOrganizational skillsPrior automotive and e-leads experience (preferred)Valid Driver's license with an acceptable motor vehicle recordHigh school diploma or equivalentWhy Automotive :
Career growth : Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
Stability : Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities.
Technology : There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
