Patient Service SpecialistArizona Staffing • Tucson, AZ, US
Patient Service Specialist
Arizona Staffing • Tucson, AZ, US
4 days ago
Job type
- Full-time
Job descriptionMinimum Qualifications : High School Diploma or GED required Preferred Qualifications : Insurance Verification Experience Physical Requirements : Ability to walk, stand, bend, and reach consistently throughout a work day / shift Appropriate manual dexterity to enable typing (including 10-key) throughout a work day / shift Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics Ability to carry office supplies up to 10lbs Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction Ability to speak and hear sufficiently to understand and give directions
Patient Service Specialist
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Responsibilities :
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications :
Equal Opportunity Employer / including Disabled / Veterans
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Patient Service Specialist • Tucson, AZ, US