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Field Service Engineer
Field Service EngineerNovasyte LLC (USA7) • Cleveland, OH, US
No longer accepting applications
Field Service Engineer

Field Service Engineer

Novasyte LLC (USA7) • Cleveland, OH, US
23 hours ago
Job type
  • Part-time
Job description

Overview

IQVIA has an opportunity with one of the largest medical device manufacturers in the US. This role involves leading a field service team installing, updating, performing preventive maintenance, and other services on medical devices including infusion pumps and batteries in hospitals across the United States. 100% travel required.

Responsibilities

  • Provide ongoing communication and customer support to on-site hospital staff.
  • Organize, test, and update medical devices, install and configure hardware, software, and network products.
  • Conduct routine checks and record data from product tests after installation and configuration.
  • Document and submit daily data while maintaining high standards of product support quality documentation.
  • Assignment-based schedule with 40 hours per week and overtime as needed.
  • Complete other duties at the discretion of management.

Job Requirements

  • Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience (3-5 years).
  • Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
  • Professional business acumen and effective communication skills required.
  • Self-motivated individual who can work independently or collaboratively within a team.
  • Strong time management and organizational skills to ensure on-time completion of project assignments.
  • Active and unrestricted driver license and a personal vehicle for local work-related assignments are required.
  • Ability to sit and stand for long periods and lift up to 70 pounds.
  • Ability to clear hospital vendor credentialing requirements, including proof of vaccination status.
  • Must have personal vehicle in good running condition for local travel assignments.
  • Must be within 45 minutes to 1 hour of INTERNATIONAL or MAJOR AIRPORT; candidates within 30 miles of a major airport preferred. Weekly travel required.
  • Beneficial Qualifications

  • Background in biomedical, networking, military, or field-based technician roles.
  • Experience in a technical role within a healthcare environment.
  • Strong computer skills with familiarity with Microsoft Office applications, including Outlook, Excel, Word, and OneNote.
  • IQVIA Commercial Field Solutions takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

    LI-DNP

    LI-CES

    IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide

    IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

    The potential base pay range for this role is $27.00 - $29.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and / or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and / or other forms of compensation may be offered, in addition to a range of health and welfare and / or other benefits.

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    Field Service Engineer • Cleveland, OH, US

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