GM Service Advisor

Job Summary Service Advisor

We are seeking a knowledgeable and customer-focused Service Advisor to join our dealership team. The ideal candidate will act as the primary point of contact for customers, providing exceptional service while facilitating communication between the customer and the service department. This role requires a strong understanding of automotive services and repairs, along with excellent sales skills to promote additional services and products.

Duties

• Greet customers promptly and professionally, assessing their service needs.
• Provide detailed explanations of required services and repairs to customers.
• Utilize mechanical knowledge to diagnose issues and recommend appropriate solutions.
• Upsell additional services based on customer needs and vehicle condition.
• Coordinate with service technicians to ensure timely completion of repairs.
• Maintain accurate records of customer interactions, service orders, and vehicle history.
• Follow up with customers post-service to ensure satisfaction and address any concerns.
• Stay updated on automotive technology, trends, and product knowledge to enhance sales efforts.

Qualifications

Join our team as a Service Advisor where your expertise will help drive customer satisfaction and loyalty!

Job Type : Full-time

Benefits :