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Healthcare Customer Support Specialist - Part Time with Bonus Potential

MAXIMUSSun City Center, FL, United States

4 days ago

Job type

Part-time

Job description

Join Our Team as a Healthcare Customer Support Specialist!

Are you passionate about helping others? Maximus is seeking Customer Service Representatives to provide essential support to individuals navigating healthcare services. This is a rewarding part-time opportunity where you can make a difference while enjoying competitive pay and flexibility.

Location : On-site in Riverview or Tampa, FL

Pay : Starting at $15.61 / hr, plus a $750 new hire bonus and over $2,200 in potential bonuses!

Schedule : Flexible part-time hours available. Discuss your preferred schedule with the recruiter!

Why Choose Us?

Competitive Compensation : Base pay at $15.61 / hr with a 10% evening shift differential.
Bonus Opportunities : Earn over $1,000 in bonuses for completion of training and additional achievements.
Education Support : Tuition reimbursement to help you further your education and career.
Work / Life Balance : Enjoy flexible scheduling options that fit your lifestyle.
Comprehensive Benefits : Company-paid base medical coverage and a 401k plan with a company match.
Paid Time Off : Includes sick leave, PTO, and 11 paid holidays.
Wellness Programs : Access to Employee Assistance Programs and wellness support.
Professional Growth : Opportunities for career development and promotions in a supportive environment.
Meaningful Work : Perform essential customer service without the pressure of sales or cold calls.

Essential Duties :

Provide excellent customer service through phone, email, web chat, and written communication.

Assist callers with inquiries using pre-scripted responses while ensuring compliance with HIPAA regulations.

Utilize technology for logging calls and following up on customer inquiries.

Maintain up-to-date knowledge of client policies and provide accurate information to customers.

Collaborate with team members to improve service trends and processes.

Minimum Requirements :

High School diploma or equivalent, with at least 6 months of customer service experience.

Fluent in English with strong communication skills.

Able to work well in a team and handle multiple tasks simultaneously.

Must be able to work on-site and meet attendance requirements.

Overtime and holiday work may be required.

If you’re ready to grow your career while making a difference, apply today!

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Customer Support Specialist • Sun City Center, FL, United States