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Healthcare Customer Support Specialist - Part Time with Bonus Potential

Healthcare Customer Support Specialist - Part Time with Bonus Potential

MAXIMUSSun City Center, FL, United States
30+ days ago
Job type
  • Part-time
Job description

Join Our Team as a Healthcare Customer Support Specialist!

Are you passionate about helping others? Maximus is seeking Customer Service Representatives to provide essential support to individuals navigating healthcare services. This is a rewarding part-time opportunity where you can make a difference while enjoying competitive pay and flexibility.

Location : On-site in Riverview or Tampa, FL

Pay : Starting at $15.61 / hr, plus a $750 new hire bonus and over $2,200 in potential bonuses!

Schedule : Flexible part-time hours available. Discuss your preferred schedule with the recruiter!

Why Choose Us?

  • Competitive Compensation : Base pay at $15.61 / hr with a 10% evening shift differential.
  • Bonus Opportunities : Earn over $1,000 in bonuses for completion of training and additional achievements.
  • Education Support : Tuition reimbursement to help you further your education and career.
  • Work / Life Balance : Enjoy flexible scheduling options that fit your lifestyle.
  • Comprehensive Benefits : Company-paid base medical coverage and a 401k plan with a company match.
  • Paid Time Off : Includes sick leave, PTO, and 11 paid holidays.
  • Wellness Programs : Access to Employee Assistance Programs and wellness support.
  • Professional Growth : Opportunities for career development and promotions in a supportive environment.
  • Meaningful Work : Perform essential customer service without the pressure of sales or cold calls.

Essential Duties :

  • Provide excellent customer service through phone, email, web chat, and written communication.
  • Assist callers with inquiries using pre-scripted responses while ensuring compliance with HIPAA regulations.
  • Utilize technology for logging calls and following up on customer inquiries.
  • Maintain up-to-date knowledge of client policies and provide accurate information to customers.
  • Collaborate with team members to improve service trends and processes.
  • Minimum Requirements :

  • High School diploma or equivalent, with at least 6 months of customer service experience.
  • Fluent in English with strong communication skills.
  • Able to work well in a team and handle multiple tasks simultaneously.
  • Must be able to work on-site and meet attendance requirements.
  • Overtime and holiday work may be required.
  • If you’re ready to grow your career while making a difference, apply today!

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    Customer Support Specialist • Sun City Center, FL, United States

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