Workers Compensation Claims Follow-Up Rep

Worker's Compensation Claims Follow-up Rep

This Work from Home position requires that you live and will perform the duties of the position within 60 miles of an HCA Healthcare Hospital. Do you want to join an organization that invests in you as a Worker's Compensation Follow-up Rep? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include : comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing are also available. Plus, a 401(k) plan with a 100% match on 3% to 9% of pay, employee stock purchase plan, family support through fertility and family building benefits, referral services, consumer discounts, retirement readiness, education assistance, time away from work program, and an employee health assistance fund.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Worker's Compensation Claims Follow-up Rep like you to be a part of our team.

Job Summary and Qualifications

As a Worker's Compensation Claims Follow-up Rep you will be responsible for processing insurance accounts to address claim issues and thereby affect payment and / or bring them to resolution.

What you will do in this role :

• Status account and document all work performed in the company and client computer systems.
• Assess accounts to determine the next appropriate course of action in line with company policies and procedures.
• Place outbound calls to insurance companies, guarantors, patients, doctors' offices and / or facilities and handle incoming calls as necessary utilizing proper customer service protocol.
• Process related correspondence from insurance companies and perform pertinent follow-up.
• Reconcile balances and payments between insurance companies and client's computer systems.
• Medical and insurance terminology (such as procedure codes, diagnoses, and patient liability), and full understanding of hospital / physician billing.
• Demonstrated communication and problem-solving skills and the ability to act / decide accordingly.
• Ability to collect, create and research complex or diverse information.
• Exceptional customer service and the ability to plan, organize and exercise sound judgment.

Qualifications you will need :

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

We are a family of 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Medical Insurance Claims Follow-up Specialist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.