Server

Gator’s Dockside Server Job Description

Description

A Server is responsible for representing Gator’s Dockside by providing guest service that exhibits professionalism, attention to detail, and the desire to create a welcoming environment. S / he will work directly with other team members to ensure that the guests' visit meets our Mission.

Requirements

ESSENTIAL REQUIREMENTS & KEY RESPONSIBILITIES

• Arrives to work on time as scheduled in full uniform
• Greet guests in a warm and friendly manner while also acknowledging all guests that come within five feet
• Follows the 12 steps of service as defined in Gator’s University, including informing our guests about our Dockside Rewards Program
• Provides highest level of service by adhering to all Gator’s Dockside service standards
• Fulfills all job responsibilities in order to contribute to the mission of a “great dining experience from beginning to end” for our guests
• Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
• Work directly with other FOH team members to ensure all of the guest's needs are fulfilled in a timely manner
• Ensure menu knowledge to address guests questions; including food allergy issues
• Proper food handling and sanitation of work areas; to include ensuring cleanliness of restrooms upon departure
• Interact with guests to create a neighborhood family restaurant environment
• Accomplishes all running and end of shift side work; including ensuring work areas are stocked and ready for the next scheduled server to take over
• Notifies management immediately of any potential issue with guests, team members, and / or long ticket times
• Always do the R.I.G.H.T. thing!

Required Skills & Education

Physical Demands

The Server is expected to be able to perform the job functions with reasonable accommodation. Physical demands include :

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