Installer

Overview

Working with our Service team, the Installer primary responsibility is to effectively install, service, and repair commercial laundry equipment to internal and external clients while following the Alliance Laundry Systems quality standards policies and procedures.

Responsibilities

• Perform the functions of equipment and parts repair, installation, start-up, operation, and other duties as required to ensure customer satisfaction following company standards, techniques, and safety requirements.
• Provides general customer service functions by performing accurate diagnosis, providing findings, recommendations, and instructions to clients on the usage of commercial laundry equipment following the installation and testing of parts and equipment.
• Assist with routine preventive maintenance of parts and equipment. Responsible for taking parts for repair, or the ordering of necessary parts to replace faulty or worn-out parts.
• Expected to write accurate reporting to summarize work performed.
• Collaborates with the disassemble of equipment and parts / equipment for maintenance or repair.
• Assists with research and placement of parts orders. Reviews work orders and invoices to guarantee that required parts are ordered in timely fashion to ensure work deadlines are met.
• Expected to provide inventory on their assigned company vehicle and produce proper reporting of company expenses.
• Position requires to travel in company vehicle to customers locations to perform on-site repairs, troubleshooting, and installations, as well as, to respond to emergency / unscheduled maintenance requests assigned by Service Manager.
• Effectively communicate top level escalations to Service Manager and contributes to best practices and process improvement.
• Other tasks and responsibilities as required to maintain efficient department operations.

Qualifications

Education & Experience :

Skills and Abilities :

Travel :

Standard and Physical Requirements :

This position offers :

Alliance Team Members Demonstrate DRIVE :