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MCIKilleen, TX, US
30+ days ago
Job type
  • Full-time
Job description

Job Opportunity

Location : Killeen, TX

Job Type : Full-Time

Pay Types : Salary

Position Overview :

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Help us build the future of our team. Talent Acquisition is a cornerstone of our company's success. We're looking for a motivated, goal-oriented professional with at least 1 year of experience in recruiting or human resources to join our team. If you thrive in both independent and collaborative environments, we'd love to hear from you!

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Position Responsibilities :

What Does Someone in This Role Actually Do?

As a Talent Acquisition Specialist, you'll manage the full recruitment life cyclefrom sourcing and screening candidates to coordinating interviews and supporting onboarding. You'll also contribute to improving our hiring processes and tools while maintaining accurate employee records.

Key Responsibilities :

  • Conduct phone interviews and schedule on-site interviews with candidates.
  • Manage inbound and outbound candidate communications.
  • Track applicant progress in our recruitment system.
  • Travel locally to promote job opportunities (e.g., post flyers, attend job fairs, network).
  • Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events.
  • Perform background checks, drug screenings, and other pre-employment tasks.
  • Maintain and organize employee files and HR records.
  • Generate daily and weekly recruitment activity reports.
  • Stay current on employment laws and HR best practices.

Candidate Qualifications :

Wonder if You Are a Good Fit for This Position?

This role is about building relationships and turning insights into hiring success. We provide world-class training, so if you're positive, driven, and eager to grow, we want to hear from you!

Required

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • At least 1 year of recruiting or HR experience
  • Strong data entry and computer skills
  • Fluent in English (spoken and written)
  • Excellent organizational, written, and verbal communication skills
  • Ability to type at least 20 words per minute
  • Reliable high-speed internet (20 Mbps+ download speed)
  • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
  • Ability to work scheduled shifts, including during training
  • Strong attention to detail and ability to multitask
  • Customer service mindset with problem-solving skills
  • Ability to work in a fast-paced, team-oriented environment
  • Conditions of Employment :

    All MCI Locations

  • Must be authorized to work in the country where the job is based.
  • Subject to the program and location of the position

  • Must be willing to submit up to a LEVEL II background and / or security investigation with a fingerprint. Job offers are contingent on background / security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
  • Compensation Details :

    Want an Employer That Values Your Contribution?

    At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

    What You Can Expect from MCI : We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy :

  • Paid Time Off : Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards : Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
  • Health Benefits : Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings : Secure your future with retirement savings programs, where available.
  • Disability Insurance : Short- and long-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance : Access life insurance options to safeguard your loved ones.
  • Career Growth : With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training : Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment : Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code : Be comfortable while you work.
  • Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same : rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

    If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

    Physical Requirements :

    This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

    Reasonable Accommodation :

    Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

    Diversity and Equality :

    At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

    MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

    About MCI (Parent Company) :

    MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive

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