Talent.com
Personal Lines Underwriting Supervisor
Personal Lines Underwriting SupervisorJewelers Mutual • Neenah, Wisconsin, USA
Personal Lines Underwriting Supervisor

Personal Lines Underwriting Supervisor

Jewelers Mutual • Neenah, Wisconsin, USA
26 days ago
Job type
  • Full-time
Job description

Summary

Lead with purpose. As a Personal Lines Underwriting Supervisor youll guide a team dedicated to delivering exceptional service and operational excellence. Youll oversee day-to-day operations ensuring quality productivity and conversion goals are met while fostering a culture of continuous improvement. Partnering with trainers quality specialists and leadership youll coach and develop team members monitor performance metrics and implement strategies that enhance customer and employee experiences. Youll play a vital role in shaping a positive empowered and service-driven Customer Care and Underwriting this role youll combine leadership communication and problem-solving skills to help your teamand our customersthrive.

Why Jewelers Mutual :

Since 1913 weve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise were financially strong forward-thinking and driven by curiosity. Guided by our core values of Agility Accountability and Relevancy we lead through innovation.

As a technology focused organization we embrace cutting-edge tools and data-driven insights to continuously improve our products services and customer experience. Our mission is to be the industrys most trusted advisor by investing in our people adopting new technologies and striving for excellence.

Here youll :

  • Move fast and embrace change
  • Always look for better ways
  • Grow thrive and help shape whats next

Join us and be part of a culture where you can make an impact while building your future.

What Youll Do :

  • Responsible for day-to-day operations within Customer Care to ensure quality productivity and conversion goals are supported.
  • Working with Quality Assurance Specialist Trainer and Leads to ensure staff receive tools needed to be successful by evaluating and coaching staff for ongoing development.
  • Assists with evaluating staff contacts to meet quality expectations. Provides follow-up to staff and pulls in the right people to support staff.
  • Works with Customer Care Leadership Team to review daily and monthly metrics and takes steps in ongoing improvement.
  • May assists Real Time Analyst in adjusting push / pull activities in order to meet service levels and adjust capacity.
  • Holds regular 1 : 1 meetings with staff and facilitates staff meetings.
  • Prepares and delivers yearly performance appraisals of staff members.
  • Approves timesheets.
  • Assists with escalated contacts.
  • Participates in interviewing Customer Care job candidates.
  • Supports divisional and organizational initiatives and may assist or lead initiatives or projects.
  • Embraces change leads by example maintains a positive work environment and ongoing learning culture.
  • Must be capable of becoming proficient in the Guidewire product suite.
  • To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    What Youll Bring :

  • Bachelors degree from four-year College or university.
  • Minimum two years insurance experience.
  • An equivalent combination of education / or and experience may be considered

  • Proficiency in Microsoft suite applications including Word Excel Outlook and PowerPoint.
  • Property / Casualty Insurance Agents License from the state of Wisconsin OR ability to obtain within 4 months. Continuing education as required to maintain license.
  • What We Offer You :

  • Competitive Compensation & Benefits : Includes performance bonuses generous paid time off and a top-tier retirement program with 401(k) matching and additional company contributions.
  • Collaborative Culture : Work alongside talented passionate peers who value ownership and continuous learning.
  • Community & Giving : Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
  • Great Place to Work Certified : Join a team recognized for an environment of innovation and growth.
  • Accessibility and Accommodations

    We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process please let us know by contacting

    Required Experience :

    Manager

    Key Skills

    Customer Service,Data Networking,Horticulture,Fashion Designing,Guest Services,ACCA

    Employment Type : Full-Time

    Department / Functional Area : Customer Care

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    Underwriting Supervisor • Neenah, Wisconsin, USA

    Related jobs
    Now Hiring – Restaurant Manager

    Now Hiring – Restaurant Manager

    Dunkin - Baskin Robbins • Stockbridge, Wisconsin, US
    Permanent
    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan!.Our Dunkin / Baskin-Robbins General Managers are the foundation of our winning teams ...Show more
    Last updated: 23 days ago • Promoted
    Flexible Gig - Drive with Uber (Hiring Immediately)

    Flexible Gig - Drive with Uber (Hiring Immediately)

    Uber • Malone, Wisconsin, US
    Full-time +2
    Interested in this role You can find all the relevant information in the description below.Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the ro...Show more
    Last updated: 19 days ago • Promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Seymour, Wisconsin, US
    Full-time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...Show more
    Last updated: 30+ days ago • Promoted
    Licensed Practical Nurse, Home Health

    Licensed Practical Nurse, Home Health

    FC Compassus LLC • Neenah, WI, United States
    Full-time
    Ascension at Home Together with Compassus.At Ascension at Home, Together with Compassus, we know that caring for our teammates is the first step in caring for our patients.Your position perks as a ...Show more
    Last updated: 30+ days ago • Promoted
    Personal Lines Underwriter

    Personal Lines Underwriter

    Auto-Owners Insurance • Appleton, WI, United States
    Full-time
    A career at Auto-Owners is challenging and rewarding.Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.We offer a me...Show more
    Last updated: 30+ days ago • Promoted
    Personal Banker

    Personal Banker

    Nicolet National Bank • Menasha, WI, United States
    Full-time
    At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we...Show more
    Last updated: 30+ days ago • Promoted
    PRN - Licensed Practical Nurse (LPN)

    PRN - Licensed Practical Nurse (LPN)

    Interim HealthCare of the Fox Cities • Menasha, WI, United States
    Temporary
    Licensed Practical Nurse (LPN) in Appleton / Menasha.Step into a nursing role where you feel valued and supported by management for the vital work you do. As an LPN for Interim HealthCare® Staffing, y...Show more
    Last updated: 25 days ago • Promoted
    Teller

    Teller

    Associated Bank - Corp • Pulaski, WI, United States
    Full-time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...Show more
    Last updated: 18 days ago • Promoted
    Tire Service Technician - Appleton

    Tire Service Technician - Appleton

    Discount Tire • Little Chute, WI, US
    Part-time
    Tire Technician – Part-Time – Appleton.The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Tire Technicians repair, install, and maintain...Show more
    Last updated: 30+ days ago • Promoted
    Licensed Practical Nurses Needed in Seymour, WI

    Licensed Practical Nurses Needed in Seymour, WI

    gpac • Seymour, WI, United States
    Full-time +1
    Licensed Practical Nurse in Wisconsin.Come join our team and start making a difference!.We are looking for a full time AM and part time PM shift LPN! This is the perfect position for someone who lo...Show more
    Last updated: 5 days ago • Promoted
    Hospice Licensed Practical Nurse

    Hospice Licensed Practical Nurse

    ThedaCare • Appleton, WI, United States
    Full-time
    Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care.We are inspired to reinvent health care by becoming a proactive partner in health, enrich...Show more
    Last updated: 23 days ago • Promoted
    Licensed Practical Nurse - Full-Time 3rd Shift

    Licensed Practical Nurse - Full-Time 3rd Shift

    Little Chute Health Services • Little Chute, WI, United States
    Full-time +1
    Licensed Practical Nurse (LPN).Offering new benefit packages including Healthcare Insurance with no premium cost for all Full-time. As a member of the North Shore Healthcare family, we are part of t...Show more
    Last updated: 5 days ago • Promoted
    Account Manager, Personal Lines

    Account Manager, Personal Lines

    Gallagher • Kimberly, WI, United States
    Full-time
    At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem : a ...Show more
    Last updated: 4 days ago • Promoted
    Supervisor of Risk Adjustment

    Supervisor of Risk Adjustment

    Network Health • Menasha, WI, United States
    Full-time
    Under the direction of the Manager of Risk Adjustment the Supervisor of Risk Adjustment oversees the Network Health / Network Health Insurance Corporation (NH / NHIC) Risk Adjustment coding efforts.The...Show more
    Last updated: 21 days ago • Promoted
    Restaurant Manager – Paid Training + Full Benefits

    Restaurant Manager – Paid Training + Full Benefits

    Dunkin - Baskin Robbins • Stockbridge, Wisconsin, US
    Permanent
    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan!.Our Dunkin / Baskin-Robbins General Managers are the foundation of our winning teams ...Show more
    Last updated: 23 days ago • Promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Pulaski, Wisconsin, US
    Remote
    Full-time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...Show more
    Last updated: 30+ days ago • Promoted
    LTC LPN,RN

    LTC LPN,RN

    PRN Healthcare Services • Seymour, WI, United States
    Full-time
    Wisconsin is a fantastic place to live and work, making it an ideal destination for those exploring travel nurse jobs in Wisconsin. With its scenic landscapes, vibrant cities, and friendly communiti...Show more
    Last updated: 5 days ago • Promoted
    Home Health LPN

    Home Health LPN

    Maxim Healthcare Service • Freedom, WI, United States
    Full-time
    Maxim Healthcare is hiring for a Licensed Practical Nurse (LPN) to work with patients in their own homes.Competitive Pay & Weekly Paychecks. Health, Dental, Vision, HSA and Life Insurance.Utilize th...Show more
    Last updated: 12 days ago • Promoted