Documentation Specialist
Tricon SolutionsSpringdale, Pennsylvania, USA30+ days ago
Job type
- Full-time
Job descriptionBachelor's degree in English, Technical Communication, Business Administration, or a related field preferred. Proven experience in technical writing, documentation, or a similar role, preferably within an operational or manufacturing environment. Strong ability to translate complex processes into clear, user-friendly documents. Proficiency with documentation tools such as Microsoft Office Suite, Adobe Acrobat, Visio, or other diagramming software. Experience with content management systems (CMS) is a plus. Excellent written and verbal communication skills. Strong attention to detail and organizational skills. Ability to work collaboratively with diverse teams and manage multiple projects simultaneously. Familiarity with quality management systems (QMS) and regulatory standards relevant to the industry is advantageous. Analytical thinking and problem-solving Effective communication and interpersonal skills Time management and prioritization Adaptability and continuous improvement mindset Visual communication and design skills This role typically operates in an office environment with occasional visits to operational areas as needed. May require collaboration across multiple departments and remote teams.
Job Title : Documentation Specialist
Location : 125 Colfax Street Springdale, PA 15144
Duration : 1 year contract on W2
Position Overview :
We are seeking a detail-oriented and skilled Documentation Specialist to develop, maintain, and improve internal documentation, including Standard Operating Procedures (SOPs), quick reference guides, and visual aids. The ideal candidate will play a critical role in standardizing processes, supporting operational efficiency, and enhancing overall productivity across the organization.
Key Responsibilities :
- Develop, write, and update clear, concise, and accurate internal documents such as SOPs, quick reference guides, and visual guides.
- Collaborate with subject matter experts (SMEs) and operational teams to gather information and ensure documentation reflects current practices and compliance requirements.
- Design visual aids, flowcharts, diagrams, and other graphical elements to complement written content and improve user comprehension.
- Ensure all documentation adheres to company standards, branding guidelines, and regulatory requirements.
- Organize and maintain a centralized repository for internal documents to facilitate easy access and version control.
- Conduct regular reviews and updates of documentation to reflect process changes, improvements, or feedback from users.
- Provide training or support to employees on how to use documentation effectively.
- Identify opportunities to streamline documentation processes and improve clarity and usability.
- Support cross-functional teams by providing documentation expertise during process improvement initiatives.
Qualifications :
Key Competencies :
Work Environment :
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Documentation Specialist • Springdale, Pennsylvania, USA