Director of Veteran Engagement

Director of Veteran Engagement

Location : Littleton, CO

Level : Management

Position Type : Full Time

Salary Range : $115,000.00 - $170,000.00 Base+Commission / month

Travel Percentage : Up to 25%

Job Category : Sales

POSITION SUMMARY : This position is responsible for accelerating the growth of Sunrise Medicals Ride Designs business, prioritizing Veteran engagement with strategic emphasis on expanding sales within the Department of Veterans Affairs (VA), Department of Defense (DoD), and additional Veteran advocate channels. The Veterans Field Support Director will serve as a key individual contributor, leading through influence by developing and executing field support strategies that enhance product knowledge, clinical application, and competitive positioning. This role will work cross-functionally with sales, marketing, and clinical teams to support internal and external stakeholders particularly focused on Veterans through training, education, and consultative engagement nationwide.

PRINCIPAL JOB DUTIES AND RESPONSIBILITIES :

• Serve as a strategic national resource to support the growth of Ride Designs within the VA, DoD, and additional Veteran advocate channels, providing expert-level product and clinical knowledge to internal and external stakeholders.
• Engage directly with key influencers and decision-makers to build relationships, understand clinical and procurement needs, and advocate for the adoption of Ride Designs solutions for Veteran recipients.
• Support the sales team by participating in customer meetings and field visits to help drive product adoption and resolve technical or clinical objections.
• Collaborate cross-functionally with Marketing, Sales, and Clinical teams to support the development of go-to-market strategies and technical content for Ride Designs.
• Represent the brand at key industry events, including Veteran-specific conferences, trade shows, workshops, and adaptive sports venues to promote awareness and strengthen market presence.
• Provide market intelligence and field insights to inform product positioning, messaging, and future development opportunities.
• Align with leadership, including the VP of Marketing and Education, Director of Ride Sales, and Sunrise Medical Regional Directors, to ensure field activities support broader Ride Designs growth objectives.
• Support the Aspen Seating Clinic and its adaptive sports initiatives, helping to promote Ride Designs presence and impact within the adaptive sports community and among VA-affiliated participants.

REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE :

COMPETENCIES :

PHYSICAL REQUIREMENTS : The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression -The ability to communicate information and ideas in speaking so others will understand.

Speech Clarity - The ability to speak clearly so others can understand you.

Speech Recognition - The ability to identify and understand the speech of another person.

Written Comprehension - The ability to read and understand information and ideas presented in writing.

Written Expression -The ability to communicate information and ideas in writing so others will understand.

Fluency of Ideas The ability to come up with several ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Information ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Selective Attention The ability to concentrate on a task over some time without being distracted.

Lifting / Carry Weight - Must frequently move and lift up to 10 lbs.

Attendance - Regular attendance is required.

Travel : Travel expectation at least 25%