Murray Ops AssistantTrainer

About Rotech

Join a Leader in Home Healthcare

At Rotech Healthcare Inc ., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Overview and Responsibilities

Summary

We are seeking a dedicated Assistant Trainer . This position is responsible for training our employees in our Murray Operations facility. Training activities range from order processing, inbound / outbound contact center customer service, equipment repair, and order pick / pack. Work directly with the Murray Training Manager and other Murray department leaders to ensure training is effective and efficient; ensures consistency with company ethics, standards, policies and procedures and ensures government compliance guidelines and all regulations are followed.

Essential Duties and Responsibilities

• Creates and maintains constructive working relationships with management staff and executive staff
• Ensures consistent communication of the Murray process flow, compliance information by utilizing available mechanisms (i.e., DME regional center websites, internal and external newsletters, web boards, inter-company websites, reimbursements Q / A, etc.)
• Participates in department and company meetings, events, etc.
• Provides clear documentation on training for each Murray associate
• Remains current in company processes and changes through review of pertinent publications, newsletters, workshops and self-study
• Reports findings and resolution of problematic issues and areas as well as general guidance to the Murray leadership staff on how to manage and prevent similar situations from reoccurring
• Reports to the Murray Training Manager the status of all training projects
• Responsible for development of written and electronic training materials
• Responsible for ongoing training of Murray staff as new processes or process failures are identified.
• Responsible for on-site Murray training to include problems identified by the Murray management, supervisory staff, or Internal Audit (e.g.; excessive paperwork errors, payer education, timeliness issues, working reports assistance and etc.)
• Work directly with Murray Training Manager to plan and prepare for Murray new hire training
• Performs other duties as assigned

Qualifications

Employment is contingent on

Education and / or Experience

Skills, Knowledge and Abilities

Physical Demands

Machines, Equipment and Technical Abilities

Rotech Information

Benefits

Commission for Account Executives

Fixed and variable rate car reimbursement for Area Managers and Account Executives

Meru Health Mental health and Mercer SmartConnect Medicare programs

Livongo Diabetes and High Blood Pressure programs

Healthcare Bluebook and RX Savings solutions programs

Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.