Front Desk Medical Office

Medical Office / Front Desk

Answer patient calls, emails, and questions. Schedule patient visits and answer pre-visit questions. Ensure compliance with professional standards & regulatory requirements. Confidentially manage patient accounts (HIPAA). Discuss cost of service, insurance coverage, and payment options with the patient. Obtain authorizations for procedures. Scan documents into patient charts. Meet with patients and families regarding treatments, procedures, medications, and continuing care.