General Manager | Full-Time | Mobile Arena

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The General Manager is responsible for the efficient, professional and profitable operation of the assigned OVG360 venue. In addition to managing the day-to-day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. Responsible for overall management, promotion, and operation of the facility, including construction coordination, booking, marketing, finance, food and beverage, premium experiences, box office, advertising, security, production, maintenance, purchasing, policy administration, and related operations for an Arena / Complex. This position is responsible for the development, coordination, and management of all aspects and strategies for the arena and theater entertainment events.

This role pays an annual salary of $225,000-$250,000 and is bonus eligible.

Benefits for Full-Time Roles : Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until November 7, 2025.

About the Venue

The new Mobile Arena will anchor a lively downtown Mobile, Alabama, a city that offers world-class accommodations, retail shops, restaurants, museums, parks, and art galleries. The state-of-the-art 10,000 capacity arena is under construction and scheduled to open in early 2027. It will be home to a minor league hockey team, concerts, family shows, regional and national sports events, community gatherings, and annual Mardi Gras events. It will include a wide range of premium seating and experiences including suites, clubs, and loge boxes and include over 27,000 square feet of multi-purpose and pre-event space.

This OVG managed property also includes the Saenger Theater and the Mobile Convention Center. The Saenger Theater seats 1,900 patrons and hosts over 70,000 guests annually. It is the home of the Mobile Symphony Orchestra and has hosted national acts such as The Avett Brothers, Willie Nelson, Chicago, The Black Jacket Symphony, Vince Gill, Bob Dylan, and more. The Mobile Convention Center is a 317,000 square foot facility and features sixteen meeting rooms, two ballrooms, and two exhibit halls totaling 100,000 square feet. Winner of numerous architectural awards, the Mobile Convention Center takes full advantage of an exclusive waterfront setting with magnificent views of the historic Mobile River from three levels.

Responsibilities

• Effectively and efficiently manage and lead local OVG staff for successful building operations.
• Provide clear and consistent communication with corporate and client.
• Oversee day-to-day operations, ensuring technical and staff resource needs for all events, oversees plans for allocating those resources, and successfully manage their efficient implementation.
• Develop clear and measurable goals for staff to ensure alignment with corporate and client direction.
• Lead event booking efforts at the venue, develop and maintain relationships with reputable promoters, local market contacts, agents and talent affiliates to attract concerts, family shows, sporting events, community events, etc.
• Administration of specific plans and programs prescribed by corporate directives, to include HR, Sales and Marketing, quality assurance, energy efficiency, safety / emergency procedures, crowd control and crisis management practices, or other areas as needed.
• Generate for client / corporate financial and other reports detailing the arena activities in a timely manner including forecasting, revenue analysis, and event P&L statements.
• Prepare a proposed annual Operating Budget and capital projects and submit proposed budget to client / corporate.
• Develop strong relationships in the community and with stakeholders serving as the primary spokesperson for the venues while projecting the venues in a positive light.
• Ensure all agreements made regarding the Arena Facility comply with local, state, and federal law.
• Provide final approval for all contracts and agreement.
• Attend conferences and trade association meetings representing the venues.
• Author, review and amend policies & procedures, as required.
• This position requires working significant evening and weekend hours.

Qualifications

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.