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Retail Banking Specialist

Retail Banking Specialist

LHHPlano, Texas
30+ days ago
Salary
$22.00–$25.00 hourly
Job description

LHH Recruitment Solutions is currently working with a company looking for a Retail Banking Specialist in the Plano TX area. If you have the qualifications listed below and are interested in this opportunity- apply with us today!

Responsibilities :

Answer incoming phone calls, addressing customer needs, questions and concerns while escalating any problems, challenges or disputes to appropriate internal resources for resolution as appropriate

Process a variety of customer transactions accurately and efficiently in accordance with bank policies and regulations, including the opening, servicing, and closing of all account products offered by the bank (CDs, Money Market, Statement Savings and Retirement accounts)

Conduct select teller transactions such as processing deposits and withdrawals, issuing Monetary Instruments, placing stop payments, etc.

Open and process incoming mail, completing logs, reports, audits and control checks

Monitor and process daily exception files for ACH and in clearing file

Perform decisioning for rejected items

Perform account research where necessary and assist branches

Process manual cash letter or force-post items that cannot be sent electronically

Image customer documents and quality control checks of documents

Qualifications :

2-4 years of relevant bank or customer service experience

Retail banking operations knowledge

Exhibit strong listening, verbal, and written communications skills

Proficient in MS Office

Details : Onsite, M-F

Pay : $22-25 / hr.

Type : Contract to hire

Plano, TX 75024

If you meet the qualifications above and interested in this opportunity. Please apply today!

Pay Details : $ to $ per hour

Search managed by : Alexis Shillow

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.