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Field Technician I

Field Technician I

ICONMARemote, OR, US
3 days ago
Job type
  • Full-time
Job description

Our Client, a Communications company, is looking for a Field Technician I for their Remote / IL location.

Responsibilities :

  • processes deliveries and replenishes consumables as well as coordinates shipping and receiving of materials.
  • Maintains tools, test sets, and electronic equipment including, but not limited to : fi be optic transmission equipment, Lightwave multiplexing equipment, AC and DC power equipment.
  • Assists in installs, provisions, tests, and maintains DS0 thru OC192 services.
  • May install and test transmission / switching equipment.
  • Troubleshoots network equipment, removes and replaced effective modules, tracks spares and ensures repair.
  • Monitors / locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network.
  • Responsible for learning all of the systems and applications required to perform the job function adequately.
  • Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments.
  • Performs preventive / scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to : HVAC systems, high-voltage electrical systems, DC Power Plants
  • Troubleshoots network equipment, removes / replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network. Proactively identify potential problem areas to ensure integrity of the network and company.
  • Assists in the installation / change / decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered.
  • May install and test network and customer premise equipment (CPE) including installation and delivery of end user services.
  • Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.
  • AC Power (on limited basis).DC power installs including tertiary and BDCBB.
  • Responsible for asset management processes and replenishment of on-site / truck materials.
  • Coordinates shipping and receiving of company and customer materials.
  • Maintains tools, test sets, and all network equipment.
  • Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.
  • With the aid of training and coaching, responsible for learning client trouble ticket, provisioning, time tracking, and materials systems and applications required to perform the job function effectively.
  • Update / report inventory records changes, complete transactional updates within systems to show appropriate activities by job type, enter appropriate time log, and responsive to requests for information / escalations.
  • Regularly provides status updates and reports problem situations related to assignments to management.
  • Objectively evaluate, via provided reports / tools, individual performance in respect to area or national performance objectives.
  • With support of manager, ability to identify areas of improvement as applicable.
  • Perform other duties assigned by management team.
  • Understands that basics of installation / change / decommissioning / testing of transport, Ethernet, SONET and IP network layers for all available bandwidths offered.
  • Some sort of telecom experience. Unfortunately, telecom is very broad at this point, but some sort of background in electrical, some in optical. Like fiber optic cable, some sort of networking experience like working with cat fives and basic routers and switches. Installation of equipment. Some experience in all or any or all of those. We're just looking for somebody who's not going to depend on the tech one or tech 2 roles.
  • Would expect more of that out of the tech two and then the tech one if they have one or two of those.

Requirements :

  • Attention to detail is huge. We need clean installs that aren't going to have to be reworked, but some basic computer skills, Word, Excel. A lot of our documentation is delivered in a work package, so it's going to be usually spreadsheets  showing cable run lists. So, we want some experience with computers where we're not having to teach them how to navigate. Data on a computer if we send them a file or something
  • 1-3 for the tech one and you know, 3+ for the tech 2.
  • Why Should You Apply?

    Health Benefits

    Referral Program

  • Excellent growth and advancement opportunities
  • As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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    Field Technician • Remote, OR, US

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