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Sr Portfolio Owner Manager- Payments Products
Sr Portfolio Owner Manager- Payments ProductsPNC • Charlotte, NC, US
Sr Portfolio Owner Manager- Payments Products

Sr Portfolio Owner Manager- Payments Products

PNC • Charlotte, NC, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Sr Portfolio Owner Manager within PNC's Treasury Management organization, you will be based in Pittsburgh, Chicago, Charlotte or New York. Other locations may be considered.

Job Summary Payments Knowledge :

  • In-depth knowledge of back-end payment processing (specifically wire, ACH, instant payments, and card)
  • Participate in working sessions with product management to develop product roadmap.

Technical / Design / Delivery :

  • Ability to understand complex technical workflows and provide recommendations for improvements.
  • Technical experience managing complex technical projects / programs, including an understanding of how to use agile to deliver quickly, accurately in a high risk business.
  • Communication skills targeted to audiences from developers and BA's to senior executives.
  • Design thinking mentality.
  • Ability to identify, prioritize, and solve challenges daily and help teams do the same.
  • Ability to use creativity to solve and challenge the status quo.
  • Transformative mindset.
  • Management, people skills.
  • Documentation including visualization of complex workflows and precision in describing complex needs.
  • Production / Client Support :

  • Ability to provide guidance during stressful production issues.
  • Engage in complex customer implementations to ensure a seamless end to end implementation.
  • Job Description

  • Represents the business and sets the strategic vision for highly complex portfolios. Makes trade-offs across teams, e.g., funding and resource allocation; ensures alignment where needed. Approver of teams' prioritization and major deliverables.
  • Is the main interface with Senior leadership and other portfolios / executives, especially when there are decisions (i.e., reprioritization) to be made across portfolios. Engages with other Portfolios / executives when information / scope of the teams not enough to make decisions.
  • Is an extension of the Product Owner; makes decisions including removal of impediments based on information provided by Scrum teams / POs and other stakeholders. Ensures solid product vision together with all Product Owners and provides guidance on backlog prioritization based on business value.
  • Pressure tests iteration plans and scope. Reviews iteration WIP, demos and provides feedback as necessary. Determines if iteration outcome is acceptable from functional / non-functional aspects.
  • Reviews final deliverables, approves and coordinates acceptance among SMEs. Partners with independent risk management to ensure requirements are met and that products are integrated and deployed successfully to production.
  • PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to :

  • Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
  • Live the Values - Role models our values with transparency and courage.
  • Enable Change - Takes action to drive change and innovation that will transform our business.
  • Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
  • Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
  • Qualifications

    Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications / licensures needed to be successful in this position.

    Preferred Skills

    Agile Methodology, Customer Solutions, Information Management, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Scrum Software Development, Software Testing

    Competencies

    Agile Development, Business Acumen, Cross-Team Integration, Design Thinking, Innovation, Managing Multiple Priorities, Solutions Development

    Work Experience

    Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    Education

    Bachelors

    Certifications

    No Required Certification(s)

    Licenses

    No Required License(s)

    Pay Transparency

    Base Salary : $100,000.00 $261,300.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and / or individual performance.

    Application Window

    Generally, this opening is expected to be posted for two business days from 01 / 10 / 2025, although it may be longer with business discretion.

    Benefits

    PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and / or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

    To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

    Disability Accommodations Statement

    If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    Equal Employment Opportunity (EEO)

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    California Residents

    Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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