Distribution Sales Manager - Wood Products - Cabinet Industry

Job Description

Job Description

Description :

Summary : Laminate Technologies Distribution Sales Managers are responsible to prospect and generate new business. This position requires cold calling on accounts in the field to generate new permanent sales as well as servicing existing accounts, while also performing required selling, costing, technical analysis, quoting activities to achieve continued profitable growth in the Sales department.

Essential Duties and Responsibilities :

1. Develop and implement distribution sales strategy for LamTech products, generating target levels of revenue, volume, margins, and days outstanding from customer base.

2. Effectively communicates and negotiates complex sales contracts with customers.

3. Develop the essential strategic approach for sales with each account.

4. Report all significant developments & findings to the COO on matters that may impact a customer.

5. Develop and maintain thorough knowledge of Laminate Technologies capabilities and product offerings.

6. Direct & coordinate activities involving sales of manufactured products.

7. Resolve customer complaints regarding sales & services in a timely matter.

8. Develops volume and revenue forecasts, sales plans, and strategies for achieving desired results

9. Follow up with customers on satisfaction and timely resolution of issues.

10. Quote new business, and update existing items in quote file.

11. Analyze quotes to ensure accurate pricing.

12. Establishes and maintains processes that ensure accurate budget and forecast information for the business.

13. Develop and maintain market awareness and competitive trends.

14. Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.

15. Recommend products to customers, based on customers' needs and interests.

16. Answer customers' questions about products, prices, availability, product uses, and credit terms.

17. Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

18. Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.

19. Knowledge of principles & methods for showing, promoting, and selling LamTech products.

20. Other duties as assigned.

Complexity of Duties : Skilled at duties that require; conflict, resolution, handling complaints, and communications in person, by phone, in written form, and email. Ability to maintain interpersonal relationships, while remaining professional. Ability to multi-task and manage time effectively.

Requirements :

Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

• Bachelor’s degree or equivalent experience required.
• Must maintain insurable driving record.
• Minimum of 5 years of sales experience in a distribution or sales management role within the woodworking, manufacturing, or related industries. Previous work experience with a manufacturer is a plus.
• Strong knowledge of raw materials (PB, MDF, plywood, hardwood plywood), woodworking and woodworking distribution network. Hardwood / Plywood knowledge strongly preferred.
• Proven experience in managing and growing distribution networks. Previous experience calling on distributors is preferred.
• Existing relationships and extensive contacts within the distribution network is ideal.
• Proven ability to manage multi-state territories with existing distribution contacts east of the Rockies.

Knowledge, Skills and Abilities : Knowledge of service orientation; English language; oral comprehension, expression; speech clarity and recognition; clerical and administrative functions; time management; computers and electronics; arithmetic, basic algebra, and their application; ability to coordinate, listen actively, think critically, and oral expression; ability to communicate with others; establish and maintain personal relations.

Competency : To perform this job successfully, an individual should demonstrate the following competencies :