National Account Manager - Home Depot - Pro

National Account Manager

The National Account Manager is responsible for building and maintaining strong, long-term partnerships with assigned national retail customers. Acting as the primary liaison between UFP's manufacturing facilities and retail partners, this role drives sales growth, increases profitability, and expands market share for strategic product categories, with a primary focus on pressure-treated wood products and ProWood Distribution items. Success in this position requires exceptional communication skills, strategic business insight, retail market expertise, and a commitment to delivering value that strengthens both customer relationships and UFP's competitive position.

Key Responsibilities

• Serve as the primary point of contact for assigned national retail accounts, ensuring consistent communication, service, and execution.
• Lead strategic growth initiatives for targeted product categories, with emphasis on pressure-treated wood and ProWood distribution items.
• Develop and execute account-specific business plans to achieve revenue, profit, and volume targets.
• Drive penetration of new products and services into existing retail accounts.
• Participate in product line reviews, gathering competitive insights and market feedback to inform pricing, product development, and merchandising strategies.

Customer Engagement & Relationship Building

Program Implementation & Execution

Financial & Operational Accountability

Customer & Product Focus

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Qualifications

Education & Experience

Skills & Competencies

Personal Attributes