National Senior Resource Counselor ( Remote )

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

US CAS Programs

Job ID

2025-227305

JOB OVERVIEW

The National Senior Resource Counselor (NSRC) is responsible for increasing initial in-person presentations (IPP) and move-ins within their portfolio of communities from leads referred by referral agencies and assigned lead sources.

The schedule for this position is 2 : 30pm-11pm ET Tuesday through Saturday.

RESPONSIBILITIES & QUALIFICATIONS

Responsibilities : Essential Duties :

Responding to leads from multiple channels (phone, email and website)

Entering leads into the Sunrise lead database application

Reviewing all Sunrise options with the referral agency representative

Contacting the lead and setting up the IPP

Primary point of contact for the referral agency and / or customer until the community Director of Sales (DS) establishes contact

Positioning Sunrise Senior Living as a preferred provider

Strengthening professional relationships with the referral agencies

Implementing sales strategies

Achieving sales targets

Experience and Qualifications :

Bachelor's degree from an accredited college or university preferred

Two to five (2-5) years sales experience

A demonstrated track record of closing sales

Ability to handle multiple priorities

Possess written and verbal skills for effective communication and the ability to facilitate group presentations

Excels in organizational, time management skills

Ability to customarily and regularly exercise discretion and independent judgment

Manages conflict effectively

Demonstrates good judgment, problem solving and decision making skills

Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications

Ability to work weekends and flexible hours, available for our customers at peak service delivery days and time, reflective of our Leadership Excellence Staffing

Proven ability to work without daily supervision in a home-office environment

Must be willing to work some weekends and some holidays (shift work)

Sunrise maintains a safe and drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a background check and drug test.

ABOUT SUNRISE

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include :

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and / or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan / program offered by Sunrise at the time, and required performance pursuant to the plan / program.
• Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community / office, skills, experience, qualifications, and certifications / licenses (where applicable).

Required

Preferred

Job Industries