Director of Operations, Local Market

The Director of Operations, Local Market serves as a business partner, leading, managing and developing an assigned district to operational success and financial profitability across functional areas such as operations, marketing, sales, maintenance, and risk management, fleet delivering company programs, initiatives and solutions in support of key business strategies.

The Director of Operations, Local Market will be a key member of the field operation leadership team. The Director will develop and lead corporate location management teams, provide strategic and tactical support, create strategies and develop solutions and improvements, grow revenue and profit while being responsible for their assigned field operations locations.

What You\'ll Do

Develops, implements and communicates city operating plans that maximize revenue and grow market share, within plan objectives and company guidelines. Monitors performance against plan and establishes or revises plans, procedures and standards, as appropriate, to maximize profits.

Sets monthly goals for each location’s key operating performance measurements to include revenue per unit, revenue, transactions and incremental sales.

Forecasts, budgets and manages the key financial drivers of a city to include revenue, transactions, market segment mix, utilization, fleet mix, wage expense, daily dollar average, revenue per unit, incremental revenue penetration and fleet size.

Directs and controls the activities performed by the fleet distribution function in reviewing and evaluating the availability of fleet vehicles at various locations

Oversees the activities performed by the fleet function in directing and controlling the maintenance, repair and / or reconditioning of fleet vehicles.

Evaluates the physical inventories to establish and maintain the proper mix and age of lot vehicles.

Works with the Corporate Sales and Marketing functions to develop sales policy, long-range sales objectives and local marketing plans.

Reviews and evaluates capital projects, analyzes DOR reports

Directs the payment of bills and processing of personnel records.

Builds and Maintains professional relationships with local business organizations and governmental agencies in an ongoing effort to protect the company’s interests, and to discuss and resolve commonly faced problems.

Ensures all Quality Assurance standards are maintained

Hires, supervises, trains, develops, motivates and evaluates the performance of manager and employee staff. Implements HR department policies in the area of discipline, discharge, motivation and performance in a consistent and fair manner, referring to the appropriate HR manuals to ensure adherence. Establishes, communicates, monitors and updates objectives for staff consistent with the Company goals and objectives.

Perks You’ll Get

Clear and defined career paths to pursue

Access to Medical, Dental, Vision, Life and Disability insurance

Eligible to elect other voluntary benefits including : Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages

401(k) Retirement Plan with company matched contributions

Full training to learn the business and enhance professional skills

Employee discounts, including discounted prices on the purchase of Avis / Budget cars

Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What We\'re Looking For

Bachelor’s Degree in business or related field (or equivalent in education, experience or training).

Three or more years operations and sales experience, with at least one year at the supervisory level, preferably in a vehicle rental or related industry. (Years of experience will increase according based on district assignment)

General business knowledge to successfully lead and direct multiple markets / locations.

Excellent management skills. Must be able to provide direction and support to a large number staff across multiple locations.

Strong organizational and analytical skills to track all appropriate operational measures and analyze and forecast operational performance results.

Very strong communication (both written and oral) and presentation skills.

Excellent interpersonal and coaching skills. Ability to interact with both internal and external customers at all levels. Ability to manage and motivate staff in a team environment.

Valid driver’s license and good driving record.

The starting salary for this role is $100,000 annually. Factors that may affect starting pay within this range include geography / market, skills, education, experience, and other qualifications of the successful candidate.

Who We Are

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

San Francisco California United States of America

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