Self-Direction PPP Support Counselor (Monmouth County)

Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years, we have been New Jersey's health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds.

The Self-Direction PPP Support Counselor is responsible for conducting quarterly in-person evaluations on members enrolled in the Personal Preference Program within Monmouth County. During these quarterly meetings, the Support Counselor is responsible for all workforce functions including budgeting, back-up plan, capacity planning, forecasting, safety planning, scheduling and real time monitoring. The Support Counselor will provide member assistance and strategic insight during the development and review of the member's cash management plan, budget performance, review of monthly results and to ensure the cash management plan is meeting the member's needs.

Responsibilities :

• Work with member to develop a cash management plan that is member specific, member choice and member centric; enabling the member to use their budget to meet their daily needs.
• Review monthly cash expenditures to ensure the member is within monthly budget allowance.
• Review monthly budget on a quarterly basis and update, as needed.
• Develop and review member's back-up plan on a quarterly basis.
• Review worker timecards to analyze PTO submissions, EVV compliance and hours of work.
• Update and maintain member's electronic medical record.
• Identify, report, and follow up on allegations or reports of suspected fraud, waste, neglect, or abuse.
• Identifyandmaintainavailable community resources and other services.
• Maintain timely documentation : in-home visits note must be completed during the time of visit and uploaded on the day of the participants' visit.
• Educate members on notification requirements for changes in condition, hospitalizations or caregiver issues. Provide education on safety tips including but not limited to fall risk prevention.
• Provideclear and consistent communication.
• Perform other relevant tasks as assigned by management.

Education / Experience :

Knowledge :

Skills and Abilities :

Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware

Salary Range : $62,100 - $83,160

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to : education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes :

Comprehensive health benefits (Medical / Dental / Vision)

Retirement Plans

Generous PTO

Incentive Plans

Wellness Programs

Paid Volunteer Time Off

Tuition Reimbursement

Disclaimer :

This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.