Duty Manager Cargo Services

Overview

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary As a Cargo Duty Manager, you will be responsible for the day-to-day safe and efficient operation of cargo operations while ensuring customer service standards and contractual services are met.

The expected pay rate is $60-$68k / yr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Your activities

• Effectively manages staff time to reduce dependence on overtime
• Ensures applicable safety and quality standards are met
• Maintains as well as up-dates company’s and customer manuals and documentation
• Implements and monitors the local emergency plan
• Develops and maintains good relations with customers and airport authorities
• Find solutions to conflicts and irregularities
• Attends and contributes to internal meetings
• Comply with company Standard Operating Procedures (SOP) and policies
• Perform related duties as assigned

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