General Statement
Under supervision, manages and supports desktop enterprise solutions for hardware, operating systems, patch management, anti-virus, software distribution, and mobile device management and contributes to the design and implementation of core end-user technology standards.Essential Job Functions
Essential job functions are fundamental, core functions common to positions in a classification. They are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are designed to be descriptive and not restrictive, incumbents may complete one or all of the job duties listed or tasks of similar kind not specifically listed here.
Other Job Functions
Environmental Conditions
Work is performed in a typical office environment and requires the use of standard office equipment including computers.Desirable Knowledge, Skills and Abilities
Minimum Qualification Requirements
Graduation from a four-year accredited college or university majoring in information technology, computer science or a closely related field and four years of professional level experience managing and/or supporting desktop enterprise solutions.Substitution
Graduate study in the designated fields may be substituted for experience on a year-for-year basis to a maximum of two years. Full-time paid experience managing and/or supporting desktop enterprise solutions may be substituted for the required education on a year-for-year basis. A Microsoft MCITP, MCSE or VMware VCP certification related to desktop or client support may be substituted for one year of the required education or experience.Promotional Requirement
Desktop Engineer • Chicago, IL, USA
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