Claims Senior Auto Adjuster

Claims Senior Auto Adjuster

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Job

Summary

The Claims Senior Auto Adjuster

supports the Auto Claims Operation by providing service pursuant to

the policy by handling claims of material damage, property damage,

and / or liability lines of insurance written by the Interinsurance

Exchange in compliance with all regulatory and statutory

requirements. The primary functions include liability

investigation, coverage evaluation, claims resolution and

negotiation strategies of moderate complexity claims in compliance

with established company technical and customer service best

Practices. Under limited supervision, works within specific limits

and authority to resolve claims with well-defined procedures.

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Job

Duties

Communicate and

interact with a variety of individuals including insureds and

claimants. Verify and explain benefits, coverages, fault, and

claims process either verbally or in writing which complies with

regulatory and statutory requirements. Recognize and appropriately

address moderate-complexity coverage

issues.

Identify and obtain statements from

insureds, claimants and witnesses. Conduct investigations to

determine liability and damages and differentiate between

allegations and facts.

Evaluate and negotiate

within settlement authority with insureds and claimants to resolve

first and third-party claims in multiple markets. Demonstrate

proficiency with estimates, property, material damage, liability,

total loss evaluations, analysis of claims, claims technology, and

tool usage.

Coordinate with internal and

external departments as required.

Respond

quickly to customer needs and

inquiries.

Overtime and holiday hours may be

required

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Qualifications

Bachelors

Equivalent combination of education and experience

Preferred

1-3 years Claims handling experience.

Required

Working knowledge of claims

administration best practices and

procedures.

Understanding of vehicle repair

processes and procedures

Knowledge of fault

assessment, negligence and subrogation principles

required.

Knowledge of Microsoft Office suite,

general computer software and claims

software.

Organization and planning recognition

skills required.

Oral and written communication

skills required.

Interpersonal skills

required.

Property and Casualty Insurance

License, valid in selling state - Issued by State

Preferred

May be required to obtain an Adjuster

license as applicable in accordance with state law. within 60 Days

Preferred

Travel

Requirements

Occasional

travel to off-site business meetings or conferences. (5%

proficiency)

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The starting pay

range for this position is $68,640 - $77,900

annually.   Additionally, you will be

eligible to participate in our incentive program based upon the

achievement of organization, team and personal

performance.

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Remarkable

benefits :

• Health coverage

for medical, dental, vision

saving plan with company match AND Pension

Tuition assistance

community volunteer programs

Wellness program

discounts (membership, insurance, travel, entertainment, services

and more!)

Auto Club Enterprises is the

largest federation of AAA clubs in the nation. We have 14,000

employees in 21 states helping 17 million members. The strength of

our organization is our employees. Bringing together and supporting

different cultures, backgrounds, personalities, and strengths

creates a team capable of delivering legendary, lifetime service to

our members. When we embrace our diversity – we win. All of Us!

With our national brand recognition, long-standing reputation since

1902, and constantly growing membership, we are seeking

career-minded, service-driven professionals to join our team.

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"Through dedicated employees we proudly

deliver legendary service and beneficial products that provide

members peace of mind and value.”

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AAA is an Equal Opportunity

Employer