Distribution Director

Distribution Center Director

The Distribution Center Director oversees all operations at their site while leading Operations Managers and Supervisors to ensure excellent safety, quality, productivity, and overall team morale. This position is responsible for achieving operational and financial objectives and ensuring efficiency throughout the facility. This role oversees all areas of distribution operations including inbound receiving, intra-warehouse movement, outbound e-commerce and retail store fulfillment and partners closely with groups company-wide, including Engineering, Analytics, IT, Transportation, Store Operations, Merchandising, HR and Recruiting. This is a full-time, salaried, exempt position.

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers, and communities and influence every aspect of our business.

Principal Duties and Responsibilities

• Manages $20M+ distribution payroll and operations expense budget
• Leads a team of high-performing, diverse & dynamic leaders consisting of Operations Managers, Supervisors and 250+ distribution center specialists
• Monitors and drives key service level metrics to deliver on our promise of an excellent customer experience
• Accountable for KPIs, including safety, quality, retention, productivity and throughput for distribution center operations
• Establishes initiatives that drive year over year improvement, as well as streamlines and optimizes day-to-day operations
• Contributes to the development of new tools, processes and technology which make teams more efficient, effective and safe
• Manages multiple priorities in a fast-paced environment with effective communication and follow through
• Communicates and explains new directives, policies, or procedures to managers, meets with entire operations staff to explain changes, answer questions, and maintain morale
• Manages corrective / disciplinary action when necessary, collaborating with Human Resources on appropriate conversations, actions, follow-up and documentation
• Maintains and promotes a safe work environment for all employees
• Monitors and ensures compliance in all legal matters and communicates any needs or concerns
• A steward of company culture, promoting and embracing business practices, philosophies and strategy
• Conducts timely and objective salary and performance reviews of direct reports and participates in supervisor or specialist reviews as appropriate
• Leads, coaches, trains and manages the values and attitudes of all distribution specialists by managing behavior, actions and performance through proper communication and follow-up
• Ability to work in a non-climate-controlled environment
• Contributes to a clean and safe Distribution Center
• Consistently arrives promptly to work the assigned schedule
• Responsible for maintaining discretion related to all confidential / sensitive company and customer information
• Performs other requested tasks and duties

Experience and Skills Required

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

Here's a peek at what you can expect :

For our full-time associates, we offer even more :

But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Company will not pay costs associated with immigration sponsorship.

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act

Office Physical Requirements

State Specific Notices