Document Imaging Specialist

Job Description

Job Description

Position Summary

The OSA – Imaging Operator is a key member of the  Electronic Closing Binder (ECB) Team  within Office Services, responsible for creating, editing, and finalizing high-quality electronic binders for attorneys, clients, and transaction teams. This role blends  document lifecycle expertise  with  advanced imaging / e-discovery tools , ensuring deliverables meet the Firm’s global client service standards. Operators must be detail-oriented, tech-savvy, and confident in working across offices, while upholding the firm’s confidentiality and accuracy expectations.

Core Responsibilities

• Manage the  end-to-end ECB lifecycle : receipt, review, scanning, OCR, indexing, hyperlinking, QC, and final delivery.
• Use  Adobe Acrobat Pro  and firm platforms to create polished, client-ready binders with accurate bookmarks, tables of contents, and file naming conventions.
• Apply  E-Discovery / Imaging tools  (IPro, LAW, Kofax, EDS platforms) for batch printing, processing, and file conversion as needed.
• Identify and correct discrepancies in  dates, deal names, document names, and metadata  to ensure binders match the official index or closing checklist.
• Perform  quality control (QC)  reviews of complex documents, exhibits, and signature pages, flagging errors and ensuring consistency across large binder sets.
• Convert and manipulate files across formats (Word ↔ PDF, Excel ↔ PDF, searchable OCR PDFs, etc.).
• Collaborate with attorneys, paralegals, and knowledge management teams to clarify unclear requests and resolve conflicts in instructions.
• Work closely with colleagues  across offices  to coordinate workload and standardize practices.
• Provide secondary support for  reprographics, scanning, and imaging tasks  as required.
• Uphold  confidentiality, data security, and client service excellence  at all times.

Experience & Skills Required

Advanced proficiency with  Adobe Acrobat Pro  (bookmarking, hyperlinking, file naming, OCR).

Familiarity with  PDF management tools, Excel, and batch printing workflows.

Experience with  document management systems  (iManage, NetDocs, or equivalent).

Strong  attention to detail ; proven ability to spot errors in dates, names, and metadata.

Effective  written and verbal communication skills ; able to clarify instructions and explain processes confidently.

Comfortable working  independently and in a team , across multiple office locations.

Flexible, client-oriented mindset  with ability to prioritize and meet strict deadlines.

Preferred Attributes

Law firm or professional services experience is required.

E-Discovery / Imaging exposure preferred : EDS, IPro, LAW, Kofax.

Confident but approachable, with the ability to  break down complex information  for attorneys and staff.

High degree of  professionalism, discretion, and judgment  when handling sensitive legal files.

Job Type : Full-time

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Education :

High school or equivalent (Required)

Experience :

Law Firm : 1 year (Required)

Word Processing / E-Discovery : 1 year (Required)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company Description

Forrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.

Company Description

Forrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.