Security Operations and Systems Lead

Security Operations & Systems Lead

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know : Are you FIS?

About the Role

As the Security Operations & Systems Lead for the San Antonio Card Production Facilities, you will oversee physical security operations for two high-security centers. You will manage contracted security officers, ensure compliance with corporate and regulatory standards, and maintain advanced security systems. This role also drives automation and innovation initiatives to enhance security efficiency and operational resilience.

About the Team

Corporate Security's mission is to protect FIS staff and assets against physical threats. We provide cost-effective, productivity-enhanced, technology-based solutions supporting and underpinning the FIS security strategy. Our objectives include safeguarding people, facilities, and sensitive materials while enabling operational continuity.

What You Will Be Doing

• Supervise daily security operations across two card production facilities, ensuring 24 / 7 coverage and adherence to security protocols.
• Manage contracted security officers, including scheduling, performance monitoring, and compliance with post orders and SLAs.
• Oversee and maintain security systems, including CCure access control, CCTV surveillance, alarm monitoring, and intrusion detection technologies.
• Implement automation and technology-driven improvements such as AI-based video analytics, automated credentialing workflows, and integrated dashboards.
• Enforce PCI and corporate security standards for card production environments.
• Conduct audits, inspections, and risk assessments to ensure compliance and identify gaps.
• Respond to and document security incidents, escalating as required, and lead investigations of breaches or suspicious activity.
• Collaborate with facility management, IT, and compliance teams to align security with operational objectives.
• Train staff and contractors on security awareness and basic system operations.

What You Will Need

Added Bonus If You Have

What We Offer You

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here