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Baggage Agent
Baggage AgentCalifornia Staffing • South San Francisco, CA, US
No longer accepting applications
Baggage Agent

Baggage Agent

California Staffing • South San Francisco, CA, US
17 hours ago
Job type
  • Full-time
Job description

Baggage Agent Position

The Baggage Agent provides support to the Baggage Service Office, assisting the airline ticket counter staff with the loading of passenger luggage onto the conveyer belt and spacing out luggage to prevent luggage jams on the conveyor belt and assisting customers with delayed, damaged or pilfered baggage.

Essential Functions :

  • Ability to be empathetic, mindful and helpful to customers who have been separated from the belongings
  • Resourceful when dealing with mishandled baggage by tracing and reuniting customers with their belongings

Responsibilities :

  • Ability to read IATA tickets to determine flight departure times and connecting carriers
  • Screens all interline passengers prior to placing bags on the interline return belts
  • Ensures baggage tagging is correct
  • Direct and assist passengers with mis-checked or short-checked bags
  • Handles misplaced / lost baggage claims and provides reports to Carriers
  • Evaluates customer's need concerning airline locations
  • Is able to meet the Station's attendance standards
  • Other duties as assigned

    • Qualifications :

  • Must be 18 years of age or older.
  • Customer Service Experience
  • Must meet all requirements to receive required airport SIDA badge

    • ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code : 88H, 88N, LS, AB, 0481, 2T2X1

    ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities.

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    Agent • South San Francisco, CA, US