Ops Support Assistant I-III

Work Place Flexibility : Onsite

Legal Entity : Entergy Mississippi, LLC

Position can be filled as a Ops Support Assistant I - III depending on qualifications

Posting will fill 3 vacancies

Job Summary / Purpose

Provides comprehensive office and clerical support to ensure efficient daily operations. Key responsibilities include time entry, IT and facilities requests, payroll reporting, and records management. The role also assists with contract management, accounting processes, and customer communication. In addition, the clerk plays a vital role in supporting storm restoration efforts and providing project-related assistance.

Job Duties / Responsibilities

Perform administrative duties within the department as may be required. Learn to perform necessary computer and clerical work to support department to which assigned.

Performs data entry associated with specific work functions within the department such as time entry for multiple construction projects, data entry associated with geocoding and AutoCAD design information and performs customer accounting transactions affecting billing and collection on customer accounts as examples.

Provides project assistance as directed by the department leadership.

Records Management Custodian responsibilities including file maintenance, reporting and compliance with internal and regulatory required records retention policies.

Assists in coordination of workplace safety audits and preparing associated reports. Assists in preparation of the safety budget and gathering relevant information. Assists in coordination of the on-boarding process and maintains employee training records and files.

Must be willing to assume a storm restoration role and travel if necessary. Provide support for emergencies, storm work, and outage restorations (including out of town), during scheduled and non-scheduled hours as required.

Ability to operate standard office equipment and all programs and applications required for the position related to departmental responsibilities (Examples include but are not limited to : time entry and payroll systems, contact management systems, invoice programs, expense reporting systems, schedule systems)

Communicate effectively and maintain professionalism during stressful conditions when dealing with internal and external customers.

Communicate and provide updates to customers when work is expected to be performed. Facilitate resolution of customer complaints / tickets as needed.

Coordinate events / meetings / trainings as requested-such as ordering supplies, food, documents, invites, maintaining calendars, and room reservations.

Handle administrative tasks including but not limited to mail, deliveries, and IT / facilities / access requests. Provides general support to office staff, including research, documentation, and coordination with other teams.

Monitor and ensure accuracy of accounts payable and accounts receivable, as requested, to include documentation and invoicing, as requested. Process contractors' invoices, initiate purchases orders, claim management processing, conduct invoice validation and reconcile appropriate allocations and ensure verification of rates, per contract terms.

Manage / create work orders including but not limited to creating tickets and outage notifications. From time to time, be able to assist with dispatching work orders, as requested

Runs payroll reports, advises on missed timesheets, and resolves any login or device issues for the time and labor system and creates necessary code blocks.

Minimum Requirements

Minimum education required of the position

High School Diploma or Equivalent

Minimum experience required of the position

Ops Support Asst I- 0-2 Years

Ops Support Asst II- 2-4 years

Ops Support Asst III- 4-6 years

Ops Support Asst Sr.- 6 years

Minimum knowledge, skills, and abilities required of the position

Knowledge of Microsoft Office Applications, Entergy Corporate applications (DSS, DIS, , Indus, Earl, Pearl, VEA, ECOS, Service Suite, AM / FM DFM & Time and Labor. Must be familiar with CCS. Familiar will all company policies and procedures. Possess excellent communication skills, both written and oral with internal and external customers. Willing to work extended hours as needed. Self-starter with high initiative, willingness to learn new processes. Excellent multitasking and team working capability a must.

Any certificates, licenses, etc. required of the position

EEI SASS Test

Primary Location : Mississippi-Jackson Mississippi : Jackson

Job Function : All Other Jobs

FLSA Status : Nonexempt

Relocation Option : No Relocation Offered

Union description / code : BARGAINING

Number of Openings : 1

Req ID : 121332

Travel Percentage : Up to 25%

An Equal Opportunity Employer, Minority / Female / Disability / Vets. Please clickhere () to navigate to EEO page, or see statements below.

EEO Statement : The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility : Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here (humanr@entergy.com?subject=Accessibility) and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities : As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and / or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights : Workplace Discrimination is Illegal ()

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

EEI Testing :

One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and Pre-employment Testing : of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, , numberLogon ID : entergy, password : practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.

In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.

WORKING CONDITIONS :

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and / or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Job Segment : Payroll, Accounts Payable, Compliance, Data Entry, Records Management, Finance, Legal, Administrative, Records