Talent.com
Block Advisor Associate Team Leader
Block Advisor Associate Team LeaderH&R Block • Solana Beach, CA, US
Block Advisor Associate Team Leader

Block Advisor Associate Team Leader

H&R Block • Solana Beach, CA, US
1 day ago
Job type
  • Full-time
  • Part-time
Job description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had :

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What youll bring to the team :

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your expertise :

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Positive attitude
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $11.00 - $29.00 / Hr.

    Sponsored Job

    #6551

    Create a job alert for this search

    Associate Team Leader • Solana Beach, CA, US

    Related jobs
    Partner- Bankruptcy and Restructuring

    Partner- Bankruptcy and Restructuring

    EisnerAmper • La Jolla, CA, United States
    Full-time
    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you're starting out in your career or taking your next step as a seasone...Show more
    Last updated: 30+ days ago • Promoted
    Client Executive

    Client Executive

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for a Client Executive to manage relationships with health insurance underwriting clients.Key Responsibilities Prepare and lead regular client meetings, including presentatio...Show more
    Last updated: 30+ days ago • Promoted
    Senior Provider Relationship Manager

    Senior Provider Relationship Manager

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for a Senior Provider Relationship Manager to develop and maintain relationships with providers and retail partners. Key Responsibilities Manage operational and strategic aspe...Show more
    Last updated: 14 hours ago • Promoted • New!
    Partner Success Lead

    Partner Success Lead

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for a Partner Success and Experience Lead, Enterprise Partner Solutions, Americas.Key Responsibilities Assess current technology infrastructure and provide insights on partne...Show more
    Last updated: 30+ days ago • Promoted
    Executive Business Partner

    Executive Business Partner

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for an Executive Business Partner to support senior leadership in various initiatives.Key Responsibilities Provide high-quality administrative and operational support to seni...Show more
    Last updated: 30+ days ago • Promoted
    Client Manager II

    Client Manager II

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for a Client Manager II (Remote).Key Responsibilities Serve as the primary contact for clients regarding project initiatives and manage communications across teams Act as a ...Show more
    Last updated: 30+ days ago • Promoted
    Corporate Planning Executive

    Corporate Planning Executive

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for a Head of Corporate Planning.Key Responsibilities Lead and manage a high-performing Corporate Planning team, promoting a culture of excellence Oversee the corporate plan...Show more
    Last updated: 20 hours ago • Promoted • New!
    Branch Manager - Del Mar

    Branch Manager - Del Mar

    First Bank • Del Mar, CA, United States
    Full-time
    While you're working as a more experienced Branch Manager II here at First Bank and leading your branch sales team, your responsibilities will be to develop branch sales, maximize branch employee p...Show more
    Last updated: 21 hours ago • Promoted • New!
    Account Supervisor

    Account Supervisor

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for an Account Supervisor to support various global and domestic events.Key Responsibilities Manage end-to-end event planning and delivery for multiple global and domestic ho...Show more
    Last updated: 30+ days ago • Promoted
    Financial Advisor

    Financial Advisor

    Edward Jones • Encinitas, CA, US
    Full-time
    This job posting is anticipated to remain open for 30 days, from 20-Oct-2025.The posting may close early due to the volume of applicants. If you find yourself at a professional crossroads, a career ...Show more
    Last updated: 3 days ago • Promoted
    People and Culture Business Partner

    People and Culture Business Partner

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for a People and Culture BP Manager.Key Responsibilities Support executive leadership in developing and implementing people strategies for Technology and Corporate functions ...Show more
    Last updated: 30+ days ago • Promoted
    Client Manager, Payment Integrity

    Client Manager, Payment Integrity

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for a Client Manager, Payment Integrity to manage client relationships and ensure operational alignment in healthcare delivery. Key Responsibilities Manage relationships with ...Show more
    Last updated: 5 days ago • Promoted
    Investment Banker

    Investment Banker

    TradeJobsWorkForce • 92161 San Diego, CA, US
    Full-time
    Investment Banker Job Duties : Issues debt and sells equity to raise capital for clients.Conducts re...Show more
    Last updated: 30+ days ago • Promoted
    Partner Manager

    Partner Manager

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for a Partner Manager to support and expand its agency ecosystem in the US and EU.Key Responsibilities Manage and grow relationships with a portfolio of agency partners Iden...Show more
    Last updated: 30+ days ago • Promoted
    Owner Relations Agent

    Owner Relations Agent

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for an Owner Relations Agent to join their Customer Support team.Key Responsibilities Answer incoming owner relations calls regarding issues such as revenue, land, and divisi...Show more
    Last updated: 30+ days ago • Promoted
    Defined Benefits Client Manager

    Defined Benefits Client Manager

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for a DB Senior Client Manager I.Key Responsibilities Oversee daily operational performance for assigned clients and manage operations teams Utilize expert knowledge to inte...Show more
    Last updated: 10 hours ago • Promoted • New!
    Relationship Manager - Trust Iowa

    Relationship Manager - Trust Iowa

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for a Relationship Manager - Trust and Custody (Retirement Solutions).Key Responsibilities Develop and maintain relationships with advisors, plan sponsors, and key decision m...Show more
    Last updated: 22 hours ago • Promoted • New!
    Senior Partner Manager

    Senior Partner Manager

    VirtualVocations • Chula Vista, California, United States
    Full-time
    A company is looking for a Senior Partner Manager, Mid-Market.Key Responsibilities Engage in sales outreach and manage relationship mapping to generate revenue Develop proposals and sales materi...Show more
    Last updated: 30+ days ago • Promoted