Primary Skill : .NET Application support
Secondary Skill : Autosys
Tertiary Skill : SQL, Dynatrace, Splunk
Job Location : CHARLOTTE
Salary : 115K Base + 2K Variable pay (Only applies for 10+ years of experience).
Key responsibilities :
Monitoring systems, responding to incidents, troubleshooting issues, and collaborating with development teams to implement solutions.
Manage and automate jobs using Autosys
Develop and maintain SQL queries and scripts to support application functionality
Apply ITIL principles to incident, change, and problem management
Collaborate with cross-functional teams to resolve issues and implement changes
Communicate effectively with technical and non-technical stakeholders, influencing and facilitating discussions as needed
Analyze and resolve complex problems, applying critical thinking and problem-solving skills.
Required skills :
Strong technical skills in .NET application support, Autosys, and SQL
ITIL knowledge and experience in incident, change, and problem management
Excellent oral and written communication skills, with the ability to influence and facilitate discussions
Strong problem-solving and critical thinking skills
Ability to work collaboratively with various stakeholders
Desired Skills :
Experience with Dynatrace and Splunk monitoring tools - Monitoring applications, infrastructure, services, and data flow, including system health, performance, and security.
Ability to leverage these tools to optimize application performance and troubleshoot issues.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Support • Charlotte, NC, United States