Account Manager

Job Description

Job Description

We are seeking a results-driven Account Manager to join our growing team in Richmond, VA. In this client-facing role, you’ll serve as the primary point of contact for key accounts—building strong relationships, understanding customer needs, and delivering tailored solutions that drive satisfaction and long-term success.

As an Account Manager, you’ll collaborate closely with internal teams across sales, marketing, and operations to ensure seamless service delivery and continued growth within each account.

Key Responsibilities :

Build and maintain strong relationships with new and existing clients

Understand client needs and recommend relevant products or services

Act as a trusted advisor to clients, aligning their goals with our offerings

Prepare and deliver quotes, proposals, and presentations tailored to client needs

Address client questions regarding pricing, product availability, features, and terms

Follow up after sales or contract signings to ensure satisfaction and provide ongoing support

Identify new business opportunities within assigned accounts to drive growth

Maintain accurate sales records, client documentation, and expense reports

Track market trends, competitor activity, and product developments

Represent the company at trade shows, networking events, and conferences

Required Skills & Qualifications :

Proven experience in account management, customer success, or B2B sales

Excellent interpersonal, verbal, and written communication skills

Strong active listening and consultative selling abilities

Skilled in negotiation, critical thinking, and problem-solving

Ability to build rapport quickly and manage multiple client relationships

Familiarity with CRM software and sales tracking tools

Bachelor's degree in Business, Marketing, or related field preferred (or equivalent experience)

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here :

https : / / www.eeoc.gov / sites / default / files / 2023 -06 / 22- 088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here :

https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Company Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.