Manager, ServiceNow

Overview

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The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority, with learning and career development opportunities, a world-class training facility and leading market tools to help you grow professionally and personally.

KPMG is seeking a Manager, ServiceNow to join our Consulting organization.

Responsibilities

• Manage ServiceNow client implementations, leading multiple workstreams from planning, requirements design, development, testing, implementation, to post-engagement support.
• Lead client workshops to present ITSM, ITOM, or IRM leading practices, translating complex needs into functional and technical requirements.
• Engage with decision-makers to outline project roadmaps and ensure delivery aligns with organizational strategies and objectives.
• Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development.
• Lead on-shore and off-shore teams to complete agile-based deliverables as assigned by engagement leadership.
• Support business development activities, including identification, proposal development, and cross-service-line collaboration.
• Manage engagements according to KPMG financial / cost management policies.

Qualifications

KPMG LLP and its affiliates comply with applicable local, state, and federal laws regarding recruitment and hiring, and are an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other status protected by law.

Notes

Follow our Careers site for salary ranges and benefits information by location. Benefits include a comprehensive package with medical and dental plans, vision coverage, disability and life insurance, 401(k), and other well-being options. Specifics depend on job classification, hours, and tenure.

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