Program Supervisor

Job Description

Job Description

No weekends or holidays

Summary :

The Program Supervisor oversees the daily operations and programming of CJE SeniorLife’s Adult Day Services (ADS) in Evanston, which provides a supportive and structured socialization program for older adults with varying needs, including but not limited to dementia, Alzheimer’s disease, Parkinsons disease, etc. This role is vital to ensure that participants receive meaningful, therapeutic, and engaging experiences. The Supervisor is responsible for supervising program staff, coordinating daily activities, managing inquiries and tours, and supporting both staff and participants through hands-on assistance and administrative tasks. Reporting to the Senior Manager of Cognitive Services, the Program Supervisor ensures smooth program execution and supports the overall wellness and satisfaction of participants and families.

Essential Duties and Responsibilities :

Program Oversight & Coordination

• Assist with the day-to-day operational and administrative functions of the Adult Day Services program.
• Foster a collaborative environment with the interdisciplinary team by providing hands-on support, maintaining clear communication, leading team meetings, sharing program updates, and following up on client-related concerns.
• Lead, monitor, and assist with daily therapeutic and recreational programming for clients in collaboration with program staff and the interdisciplinary team.
• Coordinate and maintain monthly activity calendars, schedules for volunteers, and arrangements for entertainers or visiting presenters.
• Provide onboarding, training, and supervision to programming staff, volunteers and interns.

Client & Family Engagement

Administrative & Operational Duties

Other Responsibilities

Physical Requirements :

Must be able to stand continuously.

Must be able to push / pull and bend continuously.

Must be able to kneel and squat continuously.

Must be able to safely lift to 50 pounds frequently.

Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CUSTOMER SERVICE

Displays behavior that creates a customer service culture at CJE by understanding the needs of our clients and customers and demonstrating a strong bias toward service, quality and customer satisfaction.

CJE SeniorLife is an equal opportunity employer.

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